Gerber Collision & Glass
General Manager – Gerber Collision & Glass
Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales, more than 1,000 locations, and a 10,000‑plus team across the United States and Canada, we are committed to WOW every customer and be the best in the industry.
Job Description The General Manager’s primary responsibility is to deliver an exceptional customer experience while leading and maintaining day‑to‑day operations of the store in compliance with established policies and procedures. The General Manager plans and implements daily operations of the Collision Center to ensure overall KPI’s and insurance metrics are met, coaches and empowers each team member for success, and promotes the highest quality standards of professionalism in serving all customers.
Key Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage all estimates to ensure labor mix is within established standards and manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow‑up within 24 hours.
Education and Experience
Post‑secondary education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills and Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others using effective coaching tools and management skills.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer‑Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
EEO Statement Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit
gerbercareers.com
to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.
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Job Description The General Manager’s primary responsibility is to deliver an exceptional customer experience while leading and maintaining day‑to‑day operations of the store in compliance with established policies and procedures. The General Manager plans and implements daily operations of the Collision Center to ensure overall KPI’s and insurance metrics are met, coaches and empowers each team member for success, and promotes the highest quality standards of professionalism in serving all customers.
Key Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage all estimates to ensure labor mix is within established standards and manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings; attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow‑up within 24 hours.
Education and Experience
Post‑secondary education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills and Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others using effective coaching tools and management skills.
Benefits That Drive Your Success
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer‑Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
EEO Statement Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or contract.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit
gerbercareers.com
to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.
#J-18808-Ljbffr