CERTEX USA
Join to apply for the
Branch Manager
role at
CERTEX USA .
CERTEX USA is seeking an experienced and dynamic Branch Manager to lead our team, oversee daily operations, and drive business growth in our Houston, TX location.
Position Overview The Branch Manager is responsible for ensuring the efficient functioning of the branch, driving sales, managing operations, and fostering a team-oriented environment. This position plays a critical role in leading the branch toward achieving its financial and operational goals.
Key Responsibilities / Essential Duties
Provides strategic leadership to the branch, directing and coordinating all activities
Manage all aspects of branch administration, including financial management, budgeting and reporting
Develop and execute operational plans to achieve sales targets, profit margins and overall business objectives
Understand and manage operation performance to Key Performance Indicators targets and actual results
Manage the sales team, guiding and motivating them to reach and exceed sales targets while maintaining exceptional customer service
Oversee inventory control, ensuring appropriate stock levels and efficient supply chain management
Managing & updating our quality control process system ISO9001
Reviews orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order
Meet with key customers on a regular basis to ensure that they are satisfied with our performance, to strengthen our relationship, and to develop strategies to ensure their future business
Take ownership of all customer concerns and complaints, addressing them promptly and ensuring that the customer is satisfied with the final resolution
Conduct monthly meetings with branch management team to ensure that everyone is working together to meet or exceed branch and company goals
Ensure that the branch facility is safe, clean, well-maintained, and meets industry standards, safety standards and company policies
Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position
Develop and foster a culture of teamwork and trust
Responsible for hiring retention, performance reviews, training and development, coaching and corrective action
Required Skills / Abilities
Strong leadership and managerial skills, with the ability to motivate and guide a team
Must have basic knowledge of sales techniques, market trends, inventory management and business strategies within the industry
Proficiency in financial management, budgeting, and reporting
Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Highly analytical, results-oriented, ability to multi-task, negotiate, and work in a fast-paced environment
Excellent written and oral communication skills. Good interpersonal ski
Other Requirements
Pass pre-employment drug and alcohol screen and criminal background check
Be able to provide valid documentation to provide proof of citizenship in accordance with I-9 document
Display a professional and courteous attitude
Willing to travel to various work sites as required
Willing to work overtime, nights and weekends when necessary
Strictly adhere to safety requirements and procedures and comply with the Company’s “Stop Work” policy
Wear personal protective equipment (PPE) in designated operations and production areas as directed
Have the willingness to work in a team environment and assist co-workers and Supervisor with other duties as required
Education And Experience
A high school diploma, Associates Degree or technical college training program preferred
Minimum 2 years of experience managing business operations and supervising a team
5+ years in rigging, mining, manufacturing or construction industry required
Experience managing budgets and P&L
Experience implementing safety policies and procedures with in-depth knowledge of safety standards and regulatory compliance within the rigging and wire rope sector is preferred
Working Conditions, Hours, Travel
Most work is performed in an office/warehouse environment. This role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets.
This is a full-time position. The standard hours of work are Monday through Friday, 40 hours per week.
Travel to visit customers within region as well as occasional travel for meetings or training outside the region is expected for this position.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer and must be able to stand or walk for extended periods while moving through the fabrication/production areas
Must be able to lift up to 15-30 pounds at times during inventory checks or walkthroughs
Must be able to access and Company facilities including use of stairs when required
May occasionally need to bend or kneel to inspect machinery, materials or workstations
May occasionally need to push or pull carts, equipment, or materials, depending on the site’s layout
Frequent use of hands and fingers for working with repetitive movements when working on computer or using small devices in the office and shop floor
Clear and color vision is needed for reading reports, inspecting machinery, and overseeing operations, identifying potential hazards and reading color-coded safety signs, or inspecting products and materials
Must be able to hear alarms, machinery, or workers communicating in noisy environments
Must be able to clearly communicate with team members and workers on the floor, possibly using radios or other communication devices
Must be able to tolerate working in environments that may be hot, cold, or humid with possible exposure to dust or fumes
Ability to wear proper PPE (steel-toed shoes, safety glasses, hearing protection, etc.) as required by environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation And Benefits
Bonus Opportunities
Monthly Profit-Sharing Opportunity
Vacation and Sick Leave
9 Holidays and 1 Floating Holiday
401k with 401k Match
Medical, Dental, Vision, Life, Voluntary Life, Long and Short-Term Disability, Hospitalization, Critical Illness, Accident and Pet Insurance
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
E-Verify CERTEX USA, LLC, is an Equal Oppourtunity Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. CERTEX utilizes E-Verify.
#J-18808-Ljbffr
Branch Manager
role at
CERTEX USA .
CERTEX USA is seeking an experienced and dynamic Branch Manager to lead our team, oversee daily operations, and drive business growth in our Houston, TX location.
Position Overview The Branch Manager is responsible for ensuring the efficient functioning of the branch, driving sales, managing operations, and fostering a team-oriented environment. This position plays a critical role in leading the branch toward achieving its financial and operational goals.
Key Responsibilities / Essential Duties
Provides strategic leadership to the branch, directing and coordinating all activities
Manage all aspects of branch administration, including financial management, budgeting and reporting
Develop and execute operational plans to achieve sales targets, profit margins and overall business objectives
Understand and manage operation performance to Key Performance Indicators targets and actual results
Manage the sales team, guiding and motivating them to reach and exceed sales targets while maintaining exceptional customer service
Oversee inventory control, ensuring appropriate stock levels and efficient supply chain management
Managing & updating our quality control process system ISO9001
Reviews orders received to ensure customer needs are met, following through on commitments of delivery of product or information required, and proper communication of information to customers and employees who are fulfilling the order
Meet with key customers on a regular basis to ensure that they are satisfied with our performance, to strengthen our relationship, and to develop strategies to ensure their future business
Take ownership of all customer concerns and complaints, addressing them promptly and ensuring that the customer is satisfied with the final resolution
Conduct monthly meetings with branch management team to ensure that everyone is working together to meet or exceed branch and company goals
Ensure that the branch facility is safe, clean, well-maintained, and meets industry standards, safety standards and company policies
Ensure that every member of the branch team receives the proper safety training and equipment applicable to their position
Develop and foster a culture of teamwork and trust
Responsible for hiring retention, performance reviews, training and development, coaching and corrective action
Required Skills / Abilities
Strong leadership and managerial skills, with the ability to motivate and guide a team
Must have basic knowledge of sales techniques, market trends, inventory management and business strategies within the industry
Proficiency in financial management, budgeting, and reporting
Must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Highly analytical, results-oriented, ability to multi-task, negotiate, and work in a fast-paced environment
Excellent written and oral communication skills. Good interpersonal ski
Other Requirements
Pass pre-employment drug and alcohol screen and criminal background check
Be able to provide valid documentation to provide proof of citizenship in accordance with I-9 document
Display a professional and courteous attitude
Willing to travel to various work sites as required
Willing to work overtime, nights and weekends when necessary
Strictly adhere to safety requirements and procedures and comply with the Company’s “Stop Work” policy
Wear personal protective equipment (PPE) in designated operations and production areas as directed
Have the willingness to work in a team environment and assist co-workers and Supervisor with other duties as required
Education And Experience
A high school diploma, Associates Degree or technical college training program preferred
Minimum 2 years of experience managing business operations and supervising a team
5+ years in rigging, mining, manufacturing or construction industry required
Experience managing budgets and P&L
Experience implementing safety policies and procedures with in-depth knowledge of safety standards and regulatory compliance within the rigging and wire rope sector is preferred
Working Conditions, Hours, Travel
Most work is performed in an office/warehouse environment. This role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets.
This is a full-time position. The standard hours of work are Monday through Friday, 40 hours per week.
Travel to visit customers within region as well as occasional travel for meetings or training outside the region is expected for this position.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer and must be able to stand or walk for extended periods while moving through the fabrication/production areas
Must be able to lift up to 15-30 pounds at times during inventory checks or walkthroughs
Must be able to access and Company facilities including use of stairs when required
May occasionally need to bend or kneel to inspect machinery, materials or workstations
May occasionally need to push or pull carts, equipment, or materials, depending on the site’s layout
Frequent use of hands and fingers for working with repetitive movements when working on computer or using small devices in the office and shop floor
Clear and color vision is needed for reading reports, inspecting machinery, and overseeing operations, identifying potential hazards and reading color-coded safety signs, or inspecting products and materials
Must be able to hear alarms, machinery, or workers communicating in noisy environments
Must be able to clearly communicate with team members and workers on the floor, possibly using radios or other communication devices
Must be able to tolerate working in environments that may be hot, cold, or humid with possible exposure to dust or fumes
Ability to wear proper PPE (steel-toed shoes, safety glasses, hearing protection, etc.) as required by environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation And Benefits
Bonus Opportunities
Monthly Profit-Sharing Opportunity
Vacation and Sick Leave
9 Holidays and 1 Floating Holiday
401k with 401k Match
Medical, Dental, Vision, Life, Voluntary Life, Long and Short-Term Disability, Hospitalization, Critical Illness, Accident and Pet Insurance
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
E-Verify CERTEX USA, LLC, is an Equal Oppourtunity Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. CERTEX utilizes E-Verify.
#J-18808-Ljbffr