Customer Service Account Manager Job at Professional Alternatives in Houston

Job Description Job Description Sales Account Manager (Inside sales) Cypress area 77070 to $50K annual bonus Position Overview: We are seeking a dedicated and results-driven Sales Account Manager to join our team. The ideal candidate will possess a bachelor’s degree and have a strong background in customer service. This role involves managing client accounts, fostering relationships, and ensuring client satisfaction through effective communication and support. Key Responsibilities: - Manage and develop relationships with assigned client accounts, ensuring their needs are met and expectations exceeded. - Serve as the primary point of contact between clients and the company, facilitating communication and addressing any concerns. - Oversee vendor management processes, ensuring timely delivery of services and products. - Collaborate with cross-functional teams to deliver tailored solutions to clients. - Identify opportunities for account growth and upselling services to existing clients. - Provide exceptional customer support and guidance, demonstrating a deep understanding of client needs. Required Skills and Qualifications: - Bachelor’s degree in Business Administration, Marketing, Psychology, or related field. - Proven experience in customer service or account management. - Expert or proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Strong communication and interpersonal skills, with the ability to build rapport with clients. - Excellent organizational and time management abilities. - Problem-solving mindset with a proactive approach to challenges. - Ambitious, hardworking, and motivated to achieve results in a fast-paced environment. Preferred Qualifications: - Experience in vendor management and negotiation. - Familiarity with CRM software and account management tools. Company Description Professional Alternatives is a leading staffing firm specializing in all levels of corporate administrative and professional support, as well as executive placement. Starting in 1998, the Professional Search Group has a successful track record of providing local and national staffing-related support to a multitude of industries. We pride ourselves on building lasting relationships with each client and candidate, and our hands-on approach allows us to make the best long-term match for both. Company Description Professional Alternatives is a leading staffing firm specializing in all levels of corporate administrative and professional support, as well as executive placement. Starting in 1998, the Professional Search Group has a successful track record of providing local and national staffing-related support to a multitude of industries. We pride ourselves on building lasting relationships with each client and candidate, and our hands-on approach allows us to make the best long-term match for both.6b250ea6-cee3-481d-915c-f7283f1b2f1b