TikTok
Responsibilities
Manage 3PL warehousing logistics, timeliness, quality, settlement, and abnormal improvement to comprehensively manage and improve the KPI of 3PL.
Improve 3PL cost efficiency through process optimization, optimizing warehouse and last‑mile costs via 3BD timeliness improvement and product packaging requirements.
Enhance the merchant experience by improving the quality and accuracy of outbound shipments and meeting SLA targets.
Develop a peak‑season preparation plan and communicate with 3PL ahead of time to increase personnel and shifts for warehousing and outbound operations, ensuring smooth operation and KPI compliance.
Take inventory and monitor inventory accuracy to improve 3PL inventory performance and meet inventory quality KPIs.
Provide daily on‑site supervision and monitor order cleanup at each link, ensuring all links are cleared on the same day as production completion.
Continuously optimize the Warehouse Management System (WMS) to boost operational efficiency.
Minimum Qualifications
Bachelor’s degree or higher, with 5+ years of experience in 3PL warehouse and self‑operated WMS operations, focusing on small and medium‑sized one‑piece drop‑shipping businesses.
Exceptional data analysis skills and comprehensive understanding of WMS systems.
Excellent communication, cross‑team collaboration, and project management skills.
Preferred Qualifications
Experience managing overseas warehouses and 3PL operations.
Background in international e‑commerce logistics.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok’s mission. Our innovative product helps people authentically express themselves, discover and connect, and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy—a mission we pursue every day. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company, continuously iterating and fostering an “Always Day 1” mindset to achieve meaningful breakthroughs for ourselves, the company, and our users.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the many communities we reach through our platform and workplace.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request .
Job Information Compensation Description (Annually): The base salary range for this position in the selected city is $111,467 – $208,578. Compensation may vary outside this range depending on qualifications, experience, and location. The base pay is one part of the total package, which may include discretionary bonuses, incentives, and restricted stock units. Benefits may vary by employment nature and location, and include medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays per year, 10 paid sick days per year, and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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Manage 3PL warehousing logistics, timeliness, quality, settlement, and abnormal improvement to comprehensively manage and improve the KPI of 3PL.
Improve 3PL cost efficiency through process optimization, optimizing warehouse and last‑mile costs via 3BD timeliness improvement and product packaging requirements.
Enhance the merchant experience by improving the quality and accuracy of outbound shipments and meeting SLA targets.
Develop a peak‑season preparation plan and communicate with 3PL ahead of time to increase personnel and shifts for warehousing and outbound operations, ensuring smooth operation and KPI compliance.
Take inventory and monitor inventory accuracy to improve 3PL inventory performance and meet inventory quality KPIs.
Provide daily on‑site supervision and monitor order cleanup at each link, ensuring all links are cleared on the same day as production completion.
Continuously optimize the Warehouse Management System (WMS) to boost operational efficiency.
Minimum Qualifications
Bachelor’s degree or higher, with 5+ years of experience in 3PL warehouse and self‑operated WMS operations, focusing on small and medium‑sized one‑piece drop‑shipping businesses.
Exceptional data analysis skills and comprehensive understanding of WMS systems.
Excellent communication, cross‑team collaboration, and project management skills.
Preferred Qualifications
Experience managing overseas warehouses and 3PL operations.
Background in international e‑commerce logistics.
About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok’s mission. Our innovative product helps people authentically express themselves, discover and connect, and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy—a mission we pursue every day. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company, continuously iterating and fostering an “Always Day 1” mindset to achieve meaningful breakthroughs for ourselves, the company, and our users.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the many communities we reach through our platform and workplace.
TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request .
Job Information Compensation Description (Annually): The base salary range for this position in the selected city is $111,467 – $208,578. Compensation may vary outside this range depending on qualifications, experience, and location. The base pay is one part of the total package, which may include discretionary bonuses, incentives, and restricted stock units. Benefits may vary by employment nature and location, and include medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, 10 paid holidays per year, 10 paid sick days per year, and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
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