Capital One
Risk Manager- Change Experience
Capital One
As a Manager in Capital One’s Anti‑Money Laundering (AML) Program you’ll be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role will focus on the human‑side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high‑impact FIU initiatives; driving accountability and on‑time delivery with a focus on people‑centered continuous improvements and culture‑building activities.
Responsibilities
Manage key FIU projects and initiatives impacting investigation outcomes
Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes
Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization
Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered
Create and participate in a team culture that is adaptive, inclusive and customer focused
What we are looking for in an ideal teammate
You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking.
You have a successful track record of thriving in a fast‑paced, entrepreneurial and dynamic environment
You create energy and an environment that fosters trust, collaboration, and belonging
You possess excellent written and oral communication skills
Location This role is hybrid, where you will be expected to spend about half of your working time in the office and half working virtually.
Basic Qualifications
Bachelor’s Degree or military experience
At least 3 years of Anti‑Money Laundering (AML) Compliance or Risk Management experience
At least 2 years of experience in Project or Process Management
At least 2 years of experience in Operations Management
Preferred Qualifications
4+ years of Risk Management experience
3+ years of project or process management experience
PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti‑Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary
Chicago, IL: $132,800 - $151,600 for Risk Manager
McLean, VA: $146,100 - $166,700 for Risk Manager
Plano, TX: $132,800 - $151,600 for Risk Manager
Richmond, VA: $132,800 - $151,600 for Risk Manager
Riverwoods, IL: $132,800 - $151,600 for Risk Manager
Wilmington, DE: $132,800 - $151,600 for Risk Manager
Other locations: pay range associated with that location; actual annualized salary amount offered will be reflected in the offer letter.
Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Contact for accommodations: RecruitingAccommodation@capitalone.com or 1‑800‑304‑9102.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior level, Full‑time, Finance and Sales.
Referrals increase your chances of interviewing at Capital One by 2x.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.
#J-18808-Ljbffr
As a Manager in Capital One’s Anti‑Money Laundering (AML) Program you’ll be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role will focus on the human‑side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high‑impact FIU initiatives; driving accountability and on‑time delivery with a focus on people‑centered continuous improvements and culture‑building activities.
Responsibilities
Manage key FIU projects and initiatives impacting investigation outcomes
Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes
Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization
Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered
Create and participate in a team culture that is adaptive, inclusive and customer focused
What we are looking for in an ideal teammate
You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking.
You have a successful track record of thriving in a fast‑paced, entrepreneurial and dynamic environment
You create energy and an environment that fosters trust, collaboration, and belonging
You possess excellent written and oral communication skills
Location This role is hybrid, where you will be expected to spend about half of your working time in the office and half working virtually.
Basic Qualifications
Bachelor’s Degree or military experience
At least 3 years of Anti‑Money Laundering (AML) Compliance or Risk Management experience
At least 2 years of experience in Project or Process Management
At least 2 years of experience in Operations Management
Preferred Qualifications
4+ years of Risk Management experience
3+ years of project or process management experience
PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti‑Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary
Chicago, IL: $132,800 - $151,600 for Risk Manager
McLean, VA: $146,100 - $166,700 for Risk Manager
Plano, TX: $132,800 - $151,600 for Risk Manager
Richmond, VA: $132,800 - $151,600 for Risk Manager
Riverwoods, IL: $132,800 - $151,600 for Risk Manager
Wilmington, DE: $132,800 - $151,600 for Risk Manager
Other locations: pay range associated with that location; actual annualized salary amount offered will be reflected in the offer letter.
Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws and regulations.
For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com.
Contact for accommodations: RecruitingAccommodation@capitalone.com or 1‑800‑304‑9102.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Senior level, Full‑time, Finance and Sales.
Referrals increase your chances of interviewing at Capital One by 2x.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.
#J-18808-Ljbffr