LifeMoves
Case Manager
– LifeMoves About LifeMoves
LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley. Our mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. Position Purpose
As the Interim Supportive Housing (ISH) Case Manager, you will report to the site Program Director and provide case management, support daily site operations, maintain a safe and welcoming environment, monitor the site, respond to client needs, and support client check‑ins, group activities, and overall site coordination. Key Responsibilities
Develop and maintain individualized case plans focused on housing, employment, benefits, and overall well‑being. Support clients with housing searches, employment readiness, benefits enrollment, and skill‑building activities such as budgeting. Connect clients to healthcare providers and community resources, and assist with coordination, scheduling, and transportation. Maintain accurate and timely client documentation and outcome tracking in HMIS and the agency’s client management system. Advocate for client needs and rights when working with partners, landlords, employers, or service agencies. Provide calm, trauma‑informed crisis response and ensure all client services align with ethical standards and agency values. Resource Connection and Community Collaboration
Build and maintain partnerships with community organizations, public agencies, and system partners to support clients and improve access to resources. Serve as a liaison between LifeMoves and community stakeholders by sharing information, coordinating services, and promoting trauma‑informed care practices. General Agency Responsibilities
Participate in weekly case conferences, monthly trainings, and regular supervision. Attend continuing education opportunities to grow expertise and uphold agency standards. Be available to work occasional evenings and weekends as needed. Operations and Site Responsibilities
Support daily site operations, including inspections, maintenance coordination, donation management, and general facility upkeep. Assist with maintaining clean, safe, and organized living environments. Facilitate group sessions or workshops that promote skill development and confidence. Qualifications
Associate’s Degree in a related field preferred, or High School Diploma/GED with 2-5 years of equivalent experience in a related field. Fluency in spoken and written Spanish is preferred. Service Level and Care Level Qualifications
Demonstrates empathy, professionalism, and respect for all individuals. Stays calm and supportive in stressful situations and uses de‑scalation skills. Maintains clear documentation and organization. Competencies
Job Knowledge: Understands job duties and performs tasks with accuracy. Commitment to Growth: Demonstrates a self‑less commitment to others on the team. Performance Improvement: Sets performance goals and creates a learning environment. Time Management and Reliability: Manages workload effectively and meets deadlines. Proactive Collaboration: Shares knowledge, communicates openly, and anticipates needs to support collective goals. Travel Requirements
Small amounts of travel to training and administrative events. Physical Demands
May occasionally lift and/or move up to 50 pounds; requires frequent standing, walking, sitting, and use of hands and arms. Compensation and Benefits
Competitive annual base salary with a benefits package. EEO Statement
LifeMoves is an equal opportunity employer committed to building a culturally diverse staff. We provide equal employment opportunities regardless of age, race, color, religion, sex, national origin, a disability, or other protected characteristics. Candidates from marginalized groups are strongly encouraged to apply.
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– LifeMoves About LifeMoves
LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley. Our mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. Position Purpose
As the Interim Supportive Housing (ISH) Case Manager, you will report to the site Program Director and provide case management, support daily site operations, maintain a safe and welcoming environment, monitor the site, respond to client needs, and support client check‑ins, group activities, and overall site coordination. Key Responsibilities
Develop and maintain individualized case plans focused on housing, employment, benefits, and overall well‑being. Support clients with housing searches, employment readiness, benefits enrollment, and skill‑building activities such as budgeting. Connect clients to healthcare providers and community resources, and assist with coordination, scheduling, and transportation. Maintain accurate and timely client documentation and outcome tracking in HMIS and the agency’s client management system. Advocate for client needs and rights when working with partners, landlords, employers, or service agencies. Provide calm, trauma‑informed crisis response and ensure all client services align with ethical standards and agency values. Resource Connection and Community Collaboration
Build and maintain partnerships with community organizations, public agencies, and system partners to support clients and improve access to resources. Serve as a liaison between LifeMoves and community stakeholders by sharing information, coordinating services, and promoting trauma‑informed care practices. General Agency Responsibilities
Participate in weekly case conferences, monthly trainings, and regular supervision. Attend continuing education opportunities to grow expertise and uphold agency standards. Be available to work occasional evenings and weekends as needed. Operations and Site Responsibilities
Support daily site operations, including inspections, maintenance coordination, donation management, and general facility upkeep. Assist with maintaining clean, safe, and organized living environments. Facilitate group sessions or workshops that promote skill development and confidence. Qualifications
Associate’s Degree in a related field preferred, or High School Diploma/GED with 2-5 years of equivalent experience in a related field. Fluency in spoken and written Spanish is preferred. Service Level and Care Level Qualifications
Demonstrates empathy, professionalism, and respect for all individuals. Stays calm and supportive in stressful situations and uses de‑scalation skills. Maintains clear documentation and organization. Competencies
Job Knowledge: Understands job duties and performs tasks with accuracy. Commitment to Growth: Demonstrates a self‑less commitment to others on the team. Performance Improvement: Sets performance goals and creates a learning environment. Time Management and Reliability: Manages workload effectively and meets deadlines. Proactive Collaboration: Shares knowledge, communicates openly, and anticipates needs to support collective goals. Travel Requirements
Small amounts of travel to training and administrative events. Physical Demands
May occasionally lift and/or move up to 50 pounds; requires frequent standing, walking, sitting, and use of hands and arms. Compensation and Benefits
Competitive annual base salary with a benefits package. EEO Statement
LifeMoves is an equal opportunity employer committed to building a culturally diverse staff. We provide equal employment opportunities regardless of age, race, color, religion, sex, national origin, a disability, or other protected characteristics. Candidates from marginalized groups are strongly encouraged to apply.
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