FinTrust Connect
Bank Ops Transformation Consultant -On-site in Miami, FL
FinTrust Connect, Miami, Florida, us, 33222
Bank OpsTransformation Consultant - Miami, FL
FinTrust Connect has partnered with a well-established U.S.-based community bank seeking to modernize its operations and customer experience through intelligent automation. With a strong commitment to innovation and efficiency, they are looking for a seasoned Bank OpsTransformation Consultant to spearhead a comprehensive review of the banks internal systems, workflows, and service delivery infrastructure. The goal is to uncover opportunities for automation and recommend scalable, regulatory-compliant AI solutions that streamline operations, enhance decision‑making, and drive customer satisfaction. Why This Opportunity?
Culture : This bank values initiative, efficiency, and results. They foster a focused, independent work environment where professionals are trusted to lead meaningful change and deliver measurable impact. Workplace (On-site, Hybrid, Remote) : On-site in Miami, FL Requirements
4+ years of experience in operations or process transformation consulting, preferably within the banking or financial services sector. Deep understanding of retail and back‑office banking processes, operational risk, and regulatory compliance. Familiarity with AI‑driven automation tools such as robotic process automation (RPA), natural language processing (NLP), or decision intelligence platforms. Strong process mapping, strategic planning, and change management capabilities. Demonstrated success leading cross‑functional transformation initiatives in regulated environments. Description
Lead a comprehensive review of the banks operational to identify inefficiencies, bottlenecks, and improvement opportunities. Design a transformation strategy that improves efficiency, reduces risk, and integrates automation where it provides clear value. Collaborate with stakeholders across Operations, Compliance, Risk, and Customer Experience to map current‑state processes. Recommend and prioritize automation and process improvement initiatives, including AI‑ and RPA‑based solutions where applicable. Support solution design, change management, and vendor selection or integration planning. Present actionable recommendations and an implementation roadmap to executive leadership, including ROI analysis and transformation milestones.
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FinTrust Connect has partnered with a well-established U.S.-based community bank seeking to modernize its operations and customer experience through intelligent automation. With a strong commitment to innovation and efficiency, they are looking for a seasoned Bank OpsTransformation Consultant to spearhead a comprehensive review of the banks internal systems, workflows, and service delivery infrastructure. The goal is to uncover opportunities for automation and recommend scalable, regulatory-compliant AI solutions that streamline operations, enhance decision‑making, and drive customer satisfaction. Why This Opportunity?
Culture : This bank values initiative, efficiency, and results. They foster a focused, independent work environment where professionals are trusted to lead meaningful change and deliver measurable impact. Workplace (On-site, Hybrid, Remote) : On-site in Miami, FL Requirements
4+ years of experience in operations or process transformation consulting, preferably within the banking or financial services sector. Deep understanding of retail and back‑office banking processes, operational risk, and regulatory compliance. Familiarity with AI‑driven automation tools such as robotic process automation (RPA), natural language processing (NLP), or decision intelligence platforms. Strong process mapping, strategic planning, and change management capabilities. Demonstrated success leading cross‑functional transformation initiatives in regulated environments. Description
Lead a comprehensive review of the banks operational to identify inefficiencies, bottlenecks, and improvement opportunities. Design a transformation strategy that improves efficiency, reduces risk, and integrates automation where it provides clear value. Collaborate with stakeholders across Operations, Compliance, Risk, and Customer Experience to map current‑state processes. Recommend and prioritize automation and process improvement initiatives, including AI‑ and RPA‑based solutions where applicable. Support solution design, change management, and vendor selection or integration planning. Present actionable recommendations and an implementation roadmap to executive leadership, including ROI analysis and transformation milestones.
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