The North Face
The North Face: Store Manager - Milpitas Mall
The North Face, Milpitas, California, United States, 95035
Store Manager
As the Store Manager, you will provide leadership, direction, and development to the store staff and successfully execute company strategies to ensure a consistent peak brand experience. Your primary responsibilities are to determine and maintain optimal staffing levels, recruit, hire, educate, and motivate a team of brand advocates who create a best‑in‑class customer experience that aligns with our brand’s purpose and values. Additionally, you are responsible for setting an example for customer engagement and selling for your team. You are responsible for maximizing store profitability by controlling expenses, protecting company assets, and ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed.
Join the North Face Family The North Face was built on a love for the outdoors and a desire to enable all types of exploration for all people, from backyards to the Himalayas. Over the last 50 years we have lived by our “true north,” believing exploration can change us, challenge us, and help us see the world from new perspectives. To ignite a global movement of outdoor exploration, love for the natural world, and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non‑profit organizations, programs that connect participants with close‑to‑home recreation opportunities, and by inspiring young leaders to explore and conserve.
Empower exploration and the thrill of the unknown for as many people as possible.
Protect the places where we live, play, and operate.
Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.
How You Will Make a Difference
Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets.
Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team engages with each customer to create an authentic brand experience.
Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports, and ensuring company/store policies and procedures are followed.
Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic, and support community initiatives outside the four walls of the store.
Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge, and operations while also providing real‑time feedback that enables growth and success.
Ensure visual merchandising standards are met by implementing floor‑sets and merchandising directives.
Maintain store inventory through proper shipping and receiving procedures.
Select, hire, and develop a high performing team.
Build an active talent community and network.
Responsible for development of staff: actively communicate and maintain succession plans for staff.
Communicate and deliver rewards, recognition, annual performance appraisal process; address performance issues and administer discipline when appropriate.
Ensure compliance with company safety and adherence to policies and procedures, standards, practices, and company directives.
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of VF Corporation and the brand.
Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
What You Bring Required
3+ years of multi‑unit leadership or store management experience.
People and performance management experience.
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
Demonstrated ability to meet and exceed sales and profit results.
Proven ability to meet business goals by driving results through the store team.
Ability to plan and drive results while balancing shifting priorities.
Excellent verbal and written communication skills.
Ability to build, lead and manage a high performing team.
Excellent decision making ability in a fast‑paced environment.
Able to meet performance expectations.
Detail oriented and excellent organizational skills.
Proficient computer skills including word processing, spreadsheets, and software programs.
Proven ability in leading the delivery of a high level of customer service in a retail environment.
Preferred
High volume /high complexity retail experience.
Associate Degree (AA) or equivalent from two‑year college or technical school.
Experience in a specialty retail environment, outdoor apparel industry, or experience with outdoor equipment sales.
Physical
Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.).
Standing required for entire work shift.
Bend, lift, open, and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments, and window banner placement.
Travel ( Free to Be, Inclusion & Diversity As a purpose‑led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. For full details, please visit MyVFBenefits.com.
NEVER STOP EXPLORING™
Our Parent Company, VF Corporation
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company‑wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
We just have one question. Are you in?
Hiring Range : $79,250.00 – $99,062.50 annually
Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details will be provided during the recruiting and interview process.
Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year’s medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF?. Detailed information will be provided during the hiring process.
Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state and local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
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Join the North Face Family The North Face was built on a love for the outdoors and a desire to enable all types of exploration for all people, from backyards to the Himalayas. Over the last 50 years we have lived by our “true north,” believing exploration can change us, challenge us, and help us see the world from new perspectives. To ignite a global movement of outdoor exploration, love for the natural world, and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non‑profit organizations, programs that connect participants with close‑to‑home recreation opportunities, and by inspiring young leaders to explore and conserve.
Empower exploration and the thrill of the unknown for as many people as possible.
Protect the places where we live, play, and operate.
Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.
How You Will Make a Difference
Held accountable for achieving store sales goals and promoting productivity through measurement and monitoring of progress and results against key targets.
Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team engages with each customer to create an authentic brand experience.
Responsible for managing store schedules, loss prevention, store audits, expense control, weekly reports, and ensuring company/store policies and procedures are followed.
Supports store marketing events and grows relationships in the community to generate brand awareness, drive traffic, and support community initiatives outside the four walls of the store.
Provide coaching and training programs to the store team in customer service, engagement, brand identity, product knowledge, and operations while also providing real‑time feedback that enables growth and success.
Ensure visual merchandising standards are met by implementing floor‑sets and merchandising directives.
Maintain store inventory through proper shipping and receiving procedures.
Select, hire, and develop a high performing team.
Build an active talent community and network.
Responsible for development of staff: actively communicate and maintain succession plans for staff.
Communicate and deliver rewards, recognition, annual performance appraisal process; address performance issues and administer discipline when appropriate.
Ensure compliance with company safety and adherence to policies and procedures, standards, practices, and company directives.
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of VF Corporation and the brand.
Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
What You Bring Required
3+ years of multi‑unit leadership or store management experience.
People and performance management experience.
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
Demonstrated ability to meet and exceed sales and profit results.
Proven ability to meet business goals by driving results through the store team.
Ability to plan and drive results while balancing shifting priorities.
Excellent verbal and written communication skills.
Ability to build, lead and manage a high performing team.
Excellent decision making ability in a fast‑paced environment.
Able to meet performance expectations.
Detail oriented and excellent organizational skills.
Proficient computer skills including word processing, spreadsheets, and software programs.
Proven ability in leading the delivery of a high level of customer service in a retail environment.
Preferred
High volume /high complexity retail experience.
Associate Degree (AA) or equivalent from two‑year college or technical school.
Experience in a specialty retail environment, outdoor apparel industry, or experience with outdoor equipment sales.
Physical
Operate office equipment and technology (i.e., computers, phones, fax, copier, etc.).
Standing required for entire work shift.
Bend, lift, open, and move product up to 50 pounds as needed.
Use ladders for visual merchandising, light adjustments, and window banner placement.
Travel ( Free to Be, Inclusion & Diversity As a purpose‑led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
What’s In It for You We’re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That’s why we offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. For full details, please visit MyVFBenefits.com.
NEVER STOP EXPLORING™
Our Parent Company, VF Corporation
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company‑wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
We just have one question. Are you in?
Hiring Range : $79,250.00 – $99,062.50 annually
Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details will be provided during the recruiting and interview process.
Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year’s medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF?. Detailed information will be provided during the hiring process.
Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state and local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr