Forrest Solutions
Location: New York, NY (on-site)
Job Type: Full-time
Salary: $36- $38/HR
Summary
Are you looking to join one of the world's leading investment firms? As the Lead Receptionist, you'll serve as a key point of contact for executives and VIPs, providing an exceptional first impression and white-glove service experience.
Responsibilities
Executive & Guest Experience
- Serve as the main point of contact for executives, board members, clients, and VIP guests
- Greet visitors with warmth, professionalism, and efficiency to create an exceptional first impression
- Manage the visitor experience from arrival to departure, coordinating with executive assistants and security
- Maintain a polished, guest-ready reception area that reflects the firm’s image and hospitality culture
- Oversee concierge-level amenities, ensuring VIP guests receive personalized service and attention
- Track visitor trends and preferences to enhance the overall executive hospitality experience
Executive Support & Coordination
- Partner closely with executive assistants to anticipate needs and ensure seamless support
- Coordinate meeting logistics, including scheduling, catering, and room readiness
- Maintain executive service protocols and uphold the firm’s brand standards
- Handle sensitive and confidential information with the utmost discretion
Operations & Administration
- Support administrative tasks such as visitor logs, document preparation, and supply management
- Liaise with facilities, office services, and security teams to ensure smooth daily operations
- Assist with emergency preparedness and evacuation protocols for the executive floor
- Demonstrate flexibility, problem-solving skills, and composure in fast-paced environments
- Provide occasional scheduling or coverage support for the broader receptionist team
Qualifications
- 3+ years of experience in a corporate front desk or receptionist role
- Experience supporting senior executives or working within a C-Level suite strongly preferred
- Polished, professional appearance and demeanor
- Outstanding verbal and written communication skills
- High level of discretion, confidentiality, and emotional intelligence
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Strong organizational skills and attention to detail
- Ability to multitask, prioritize, and remain composed under pressure
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.