Senior Manager, Administrative Services Job at Incendia Partners in Boston

Position: Senior Manager, Administrative Services

All-In Compensation $140,000 - $155,000 with Base + Bonus + Profit Sharing!

Must have experience leading, mentoring, and managing a large team of Administrative and Executive Assistants, combined with senior-level Executive Assistant skills and experience.

This role is based in Boston, MA, and requires occasional travel to other office locations.

Overview

Our client, a highly respected professional services firm is seeking an experienced, service-oriented leader for our client to oversee administrative operations and provide high-level Executive Assistant support to the Senior Partner. This hybrid role blends team leadership with hands-on executive support, ensuring both organizational efficiency and first-class service delivery.

The ideal candidate will bring proven leadership experience in professional services, excellent organizational skills, and the ability to balance strategic initiatives with day-to-day operational management.

Key Responsibilities

Administrative Leadership

• Lead and manage a team of administrative and executive support professionals across multiple locations.
• Oversee daily operations, workflow, and workload allocation to maintain a high standard of service.
• Partner with business leaders to assess needs, align resources, and continuously improve service delivery.
• Monitor performance metrics, identify areas for improvement, and implement best practices.

People Management & Development

• Recruit, onboard, mentor, and retain high-performing administrative staff.
• Conduct regular performance reviews and support professional development.
• Foster a collaborative, inclusive, and high-energy team culture.

Executive Assistant Support – Senior Partner

• Manage the senior partner’s complex calendar, scheduling, and travel arrangements.
• Act as the first point of contact for the senior partner, handling correspondence, calls, and meeting preparation.
• Prepare agendas, briefing documents, and presentations for meetings and events.
• Support expense reporting, document management, and confidential projects.
• Proactively anticipate needs and ensure the senior partner’s time is optimized.

Qualifications

• 8+ years in administrative leadership, preferably in PE, VC or Consulting.
• Direct management experience of mid-to-large teams.
• Demonstrated success in both strategic planning and hands-on operational oversight.
• Advanced organizational, multitasking, and communication skills.
• Strong stakeholder management abilities at senior levels.
• Experience with workflow management tools and administrative technology platforms.

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