Alabaster is hiring: Amazon Account & Marketplace Coordinator in Los Angeles
Alabaster, Los Angeles, CA, US
Job Description
Alabaster is one of the most exciting and fast-growing companies in faith-based publishing today. Founded in Los Angeles, we create beautiful and compelling Christian products — integrating thoughtful design, theological depth, and cultural relevance to help people engage with faith in meaningful ways.
The Amazon Account & Marketplace Coordinator will manage and optimize our Amazon Seller Central and Vendor Central accounts. With your experience in e-commerce operations, Amazon advertising (PPC), and product listing optimization, you'll oversee everything from FBA inventory and keyword strategy to ad performance and A+ Content, helping drive Alabaster's marketplace growth.
Key Responsibilities
- Oversee, analyze and execute the day-to-day performance strategies of Alabaster's Amazon Seller Central and Vendor Central accounts, ensuring sales growth, profitability, and brand consistency
- Partner closely with Operations and Demand Planning to forecast needs, track inbound shipments, and prevent stockouts or overages
- Create and maintain accurate product listings, SKUs, and ASINs to ensure a seamless experience across Amazon and NetSuite
- Lead and collaborate with cross-functional partners for ongoing product detail page (PDP) optimization—including imagery, copy, and keywords—to drive organic visibility and conversion
- Monitor listing suppressions, reviews, and account health alerts, coordinating with the Customer Experience team to resolve issues quickly and protect brand reputation
- Partner with our agency (Bullseye) to manage and optimize Amazon Advertising (PPC) campaigns across Sponsored Products, Brands, and Display
- Review ad performance and adjust bids, budgets, and creative assets based on ROAS and ACOS performance
- Plan and execute major seasonal promotions including Prime Day, Cyber Week, and Holiday Deals, submitting Lightning Deals and coupons to meet deadlines
- Coordinate Sellico campaigns and new product launches, ensuring all assets—PDPs, A+ Content, imagery, and ads—go live accurately and on time
Requirements
- 2–4+ years of Amazon and Meta Ads experience, specifically managing Seller Central or Vendor Central accounts at a DTC, CPG, or e-commerce brand
- Proven ability to drive sales growth and optimize profitability through marketplace strategy, advertising, and inventory management
- Hands-on experience with Amazon PPC, keyword optimization, and performance tracking (ACOS, ROAS, TACOS)
- Strong understanding of FBA and FBM inventory workflows, from forecasting to restock planning to virtual bundling
- Excellent command of product listings, A+ Content, and Brand Registry — ensuring content accuracy and visual excellence
- Proficiency in Excel/Google Sheets, and comfort using analytics or reporting tools (Looker Studio, Helium10, JungleScout, etc.)
- A proactive mindset — you catch issues before they become problems and communicate clearly across departments
- Strong organizational and time-management skills; you can juggle campaigns, launches, and content updates with precision
Bonus Points If You Have
- Experience working with third-party advertising agencies or internal PPC teams
- Familiarity with NetSuite, CoreSource, or Edelweiss for inventory and listing management
- Understanding of D2C and wholesale/retail distribution (Ingram, Shopify, Amazon, etc.)
- Creative eye for on-brand product presentation and content strategy
- Passion for mission-driven brands and resonance with faith-based creative work
Benefits
- The expected salary range for this position is $68,000 to $75,000 per year, depending on experience
- Exceptional health coverage (medical, dental, vision) with 99% of premiums covered by us
- A 401(k) plan with a 3% salary contribution from us, enroll after six months
- Generous paid time off (PTO) and paid holidays
- Enjoy various stipends for work and wellness, and a generous 85% discount on company products
- A collaborative, mission-driven, and growth-oriented work environment
- Opportunity to directly impact the financial strategy of a rapidly growing e-commerce company