Scientific Search
Field Service Engineer (Philadelphia) Job at Scientific Search in Philadelphia
Scientific Search, Philadelphia, PA, US
Field Service Engineer Location: Remote (Mid-Atlantic Region) Take your troubleshooting skills on the road and become the face of innovation for labs across the Mid-Atlantic. My client is seeking a solutions-focused Field Service Engineer to keep cutting-edge life science instruments running flawlessly. If you love solving real problems with real impact, this role puts you right where science meets support. Why You Should Apply
- Work with innovative lab tech driving modern research
- Autonomy to manage your own service schedule and region
- Weekly insight-sharing with leadershipyour voice is heard
- Collaborate closely with sales and technical teams
- Competitive compensation and remote flexibility
- Responding to service requests and tech support inquiries within 24 hours
- Installing and testing devices on-site and providing technical training
- Maintaining detailed reports on service activities, spare parts, and client feedback
- Supporting internal teams with troubleshooting and market intel
- Planning travel and maintaining service documentation
- Bachelors degree in Engineering
- Experience servicing life science laboratory equipment
- Familiarity with Salesforce or similar service ticket systems
- Ability to compile actionable insights from field experience