TechMind RPO Private Limited is hiring: Personal Lines Customer Service Represen

Join a mission-focused insurance team with a reputation for excellence and community care. We're looking for an experienced Insurance Customer Service Representative (4-40 License required) to provide high-level service and support across personal lines policies.

What You'll Do:

• Build and maintain strong, trust-based relationships with personal lines clients.
• Manage service needs across personal lines including processing policy changes, endorsements, cancellations, and reinstatements.
• Submit applications for quotes on new and renewal business.
• Review insurance documentation for completeness and accuracy.
• Issue ID cards, certificates of insurance, and property evidence as needed.
• Handle premium invoicing and payment follow-ups.
• Keep agency records current and organized in the management system.
• Complete time-sensitive service tasks promptly and accurately.

What You Bring:

• 1-2 years of experience in personal lines insurance.
• Active Florida 4-40 (Customer Representative) license.
• Strong communication, organization, and attention to detail.
• Comfortable working in a fast-paced, collaborative environment.
• Bilingual (English/Spanish) is a strong advantage.
• Experience with Nexsure or other insurance agency systems is a plus.

Perks & Benefits:

• Competitive salary package
• Employer-paid health insurance (after 90 days)
• 3% employer-matched Simple IRA
• Optional dental, vision, and life insurance
• PTO plus 5 paid holidays
• Supportive, inclusive workplace culture