Greystar
Sales Consultant – Scottsdale, AZ
Location: Phoenix, AZ
Overview Greystar is the largest rental housing operator and developer in the United States, and a global investment management company. We deliver industry‑leading services to investors, clients, and residents, while offering outstanding professional development and career growth opportunities to our team members.
About Greystar Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets around the world, including North America, Europe, South America, and the Asia‑Pacific region. The company manages over 1 million units worldwide and holds roughly $79 billion in assets under management.
Job Description Summary The Sales Consultant drives the property’s marketing, leasing, and renewal strategy to meet occupancy, revenue, and resident‑retention goals. The role serves as the primary point of contact for prospective residents, guiding them through the leasing process, supporting resident satisfaction throughout the lease term, and proactively managing lease renewals in line with Active Adult best practices.
Key Responsibilities
Perform all sales and leasing activities to achieve revenue and occupancy goals.
Qualify prospects, conduct property tours, process applications, conduct credit and background checks, and prepare lease move‑in packages.
Track apartment availability, record leasing activity, manage resident and prospect data, and analyze data using the on‑site property management software.
Maintain show‑unit quality, coordinate with maintenance and merchandising teams, and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours to ensure satisfaction and finalize decisions.
Support lease renewal programs, prepare renewal letters and packages, and ensure timely completion of renewal documentation.
Address resident and client concerns promptly and document resolution.
Interact with residents and acknowledge them by name to build relationships.
Attend community events and network to generate referrals and new business leads.
Complete financial, administrative, and other reports as needed.
Assist the Lifestyle Coordinator with event setup when required.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1‑3 years of relevant sales, marketing, internet, and customer service experience.
Strong written and verbal communication skills.
Mathematical proficiency for sales conversion calculations.
Ability to generate leads, conduct presentations, qualify prospects, and close sales.
Specialized Skills
All required state and local licenses or certifications must be held.
Valid driver’s license for property golf‑cart operation.
Proficiency in word processing, spreadsheets, property management, and database applications.
Strong internet marketing and advertising skills.
Adaptability to specific markets and professional audiences.
Travel / Physical Demands
Work is predominantly office‑based with occasional outdoor exposure.
Ability to access all property areas and lift up to 25 pounds independently (50 pounds with assistance).
Flexible schedule may include evenings, weekends, and holidays; occasional local travel required.
Competencies
Accountability and commitment to deadlines.
Action orientation and urgency.
Effective communication tailored to diverse audiences.
Customer focus with strong relationship building.
Sound decision making and interpersonal savvy.
Resilience, resourcefulness, and situational adaptability.
Trust building through honesty and integrity.
Additional Compensation Base salary may qualify for quarterly or annual bonus programs based on individual and company performance. Onsite property positions may also receive weekly, monthly, or quarterly bonus programs.
Robust Benefits
Medical, Dental, Vision, and Disability & Life insurance.
Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, birthday off.
Onsite housing discount for onsite team members subject to availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% after 6 months.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Interviews are conducted via official Greystar email addresses ( @greystar.com ). If you receive suspicious requests, report them immediately to AskHR@greystar.com.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
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Overview Greystar is the largest rental housing operator and developer in the United States, and a global investment management company. We deliver industry‑leading services to investors, clients, and residents, while offering outstanding professional development and career growth opportunities to our team members.
About Greystar Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets around the world, including North America, Europe, South America, and the Asia‑Pacific region. The company manages over 1 million units worldwide and holds roughly $79 billion in assets under management.
Job Description Summary The Sales Consultant drives the property’s marketing, leasing, and renewal strategy to meet occupancy, revenue, and resident‑retention goals. The role serves as the primary point of contact for prospective residents, guiding them through the leasing process, supporting resident satisfaction throughout the lease term, and proactively managing lease renewals in line with Active Adult best practices.
Key Responsibilities
Perform all sales and leasing activities to achieve revenue and occupancy goals.
Qualify prospects, conduct property tours, process applications, conduct credit and background checks, and prepare lease move‑in packages.
Track apartment availability, record leasing activity, manage resident and prospect data, and analyze data using the on‑site property management software.
Maintain show‑unit quality, coordinate with maintenance and merchandising teams, and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours to ensure satisfaction and finalize decisions.
Support lease renewal programs, prepare renewal letters and packages, and ensure timely completion of renewal documentation.
Address resident and client concerns promptly and document resolution.
Interact with residents and acknowledge them by name to build relationships.
Attend community events and network to generate referrals and new business leads.
Complete financial, administrative, and other reports as needed.
Assist the Lifestyle Coordinator with event setup when required.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1‑3 years of relevant sales, marketing, internet, and customer service experience.
Strong written and verbal communication skills.
Mathematical proficiency for sales conversion calculations.
Ability to generate leads, conduct presentations, qualify prospects, and close sales.
Specialized Skills
All required state and local licenses or certifications must be held.
Valid driver’s license for property golf‑cart operation.
Proficiency in word processing, spreadsheets, property management, and database applications.
Strong internet marketing and advertising skills.
Adaptability to specific markets and professional audiences.
Travel / Physical Demands
Work is predominantly office‑based with occasional outdoor exposure.
Ability to access all property areas and lift up to 25 pounds independently (50 pounds with assistance).
Flexible schedule may include evenings, weekends, and holidays; occasional local travel required.
Competencies
Accountability and commitment to deadlines.
Action orientation and urgency.
Effective communication tailored to diverse audiences.
Customer focus with strong relationship building.
Sound decision making and interpersonal savvy.
Resilience, resourcefulness, and situational adaptability.
Trust building through honesty and integrity.
Additional Compensation Base salary may qualify for quarterly or annual bonus programs based on individual and company performance. Onsite property positions may also receive weekly, monthly, or quarterly bonus programs.
Robust Benefits
Medical, Dental, Vision, and Disability & Life insurance.
Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays, birthday off.
Onsite housing discount for onsite team members subject to availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% after 6 months.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Greystar will consider qualified applicants with arrest and conviction records.
Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Interviews are conducted via official Greystar email addresses ( @greystar.com ). If you receive suspicious requests, report them immediately to AskHR@greystar.com.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
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