AdventHealth
Regional Patient Experience Manager - ED
1 week ago Be among the first 25 applicants
Job Overview Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Responsibilities
Collaborates with executive leaders to meet facility needs and leverages resources effectively.
Oversees the consulting and coaching program to drive improvement.
Participates in planning for patient experience.
Develops and monitors project workplans to ensure timely completion.
Leads committees and efforts at assigned campuses, sharing best practices across the region.
Works with campus senior leadership to drive accountability and performance review.
Mentors leaders, physicians, and staff in best practices for patient and family experience.
Coaches and guides unit/department action plans to drive improvement at assigned campuses.
Provides feedback to appropriate leadership to drive consistency in implementation of the blueprint.
Stays current on assessment requirements, Value Based Purchasing, and survey processes, and communicates them effectively.
Other duties as assigned.
Qualifications
Bachelor's (Required)
Master's (Required)
Certified Patient Experience Professional (CPXP) - EV Accredited Issuing Body
Registered Nurse (RN) - EV Accredited Issuing Body
Six Sigma - EV Accredited Issuing Body
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Location 1919 N ORANGE AVE Orlando FL 32804
Pay Range $72,189.82 - $134,259.75
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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Job Overview Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Responsibilities
Collaborates with executive leaders to meet facility needs and leverages resources effectively.
Oversees the consulting and coaching program to drive improvement.
Participates in planning for patient experience.
Develops and monitors project workplans to ensure timely completion.
Leads committees and efforts at assigned campuses, sharing best practices across the region.
Works with campus senior leadership to drive accountability and performance review.
Mentors leaders, physicians, and staff in best practices for patient and family experience.
Coaches and guides unit/department action plans to drive improvement at assigned campuses.
Provides feedback to appropriate leadership to drive consistency in implementation of the blueprint.
Stays current on assessment requirements, Value Based Purchasing, and survey processes, and communicates them effectively.
Other duties as assigned.
Qualifications
Bachelor's (Required)
Master's (Required)
Certified Patient Experience Professional (CPXP) - EV Accredited Issuing Body
Registered Nurse (RN) - EV Accredited Issuing Body
Six Sigma - EV Accredited Issuing Body
Benefits
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Location 1919 N ORANGE AVE Orlando FL 32804
Pay Range $72,189.82 - $134,259.75
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
#J-18808-Ljbffr