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Umanist NA

Customer Marketing Specialist

Umanist NA, San Jose, California, United States, 95199

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Job Title Customer Growth Marketing Associate

Location San Jose, CA

Duration 6 months

Job Type Temporary Assignment

Work Type Hybrid

Base Pay Range $55.00/hr – $57.00/hr

Responsibilities

Develop and deploy a variety of multi‑channel campaigns, using email marketing and targeted programs to drive customer activation, adoption, engagement, and retention.

Own cross‑sell campaigns to increase the adoption of the client “Spend and Expense” products.

Define customer field‑event strategy, identify key audiences, create innovative activations, and oversee coordination and execution with Sales and the Accountant Channel events team.

Collaborate cross‑functionally to manage program logistics, including copy, design, lead flows, website landing pages, and lead routing.

Track and report on program performance, analyzing data to optimize campaigns and improve lead quality using tools such as Salesforce, Tableau, and marketing automation systems.

Manage lead flow for all program channels, ensuring accurate routing and campaign attribution.

Partner with a manager to set budgets, goals, ROI metrics, and key strategies.

Qualifications

3–5 years of experience managing, executing, and optimizing marketing campaigns and customer communications.

Experience with email campaigns, promotions, and operational support.

1–2 years of field‑marketing experience or equivalent knowledge (preferred).

Bachelor’s degree or equivalent experience.

Strong analytical and quantitative skills with a bias toward data‑based decision making.

Strong project management, organizational, and time‑management skills.

Willingness to assist others on different projects and campaign needs.

Excellent and proactive communication to raise key learnings and ideas for program or process improvement.

Experience working cross‑functionally with creative, sales, product, and leadership teams.

Detail oriented and highly organized.

Skills Customer, customer marketing, management

Seniority Level Associate

Employment Type Contract

Job Function Marketing and Sales

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