Medical Receptionist
We are seeking a friendly and organized medical receptionist to join our healthcare team. In this vital front office role, you will be the first point of contact for patients and visitors, providing outstanding customer service and supporting smooth clinic operations. This is a contract to hire opportunity based in La Jolla, CA.
Key Responsibilities:
Greet and check in patients with professionalism and compassion
Answer and direct all incoming phone calls; manage patient inquiries and appointment scheduling
Verify patient information and enter data into the electronic medical records system
Maintain and update patient files and insurance details
Collect co-pays and process billing as directed
Assist with general administrative tasks including scanning, faxing, and filing documents
Ensure the waiting area and reception desk remain tidy and welcoming
Follow confidentiality protocols and HIPAA guidelines at all times
Requirements:
Prior experience as a medical receptionist or in a healthcare office preferred
Proficient computer and data entry skills; experience with electronic medical records a plus
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Ability to handle sensitive information with discretion
Professional and compassionate demeanor