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Rutgers University

Program Support Specialist

Rutgers University, New Brunswick, New Jersey, us, 08933

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Overview New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research with the goal of improving human health. RBHS includes eight schools, a behavioral health network, and five centers and institutes focusing on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.

Posting Summary Rutgers, The State University of New Jersey, is seeking a

Program Support Specialist

for the Department of Family Medicine and Community Health at the Robert Wood Johnson Medical School. Under the supervision of the discipline‑specific Clerkship Director, the specialist will assist with the development, implementation, and monitoring of educational programs. The role provides administrative and program support to the Undergraduate Medical Education Office and reports to the Department Administrator and Clerkship Director. Responsibilities include support for all departmental activities: clerkships, electives, sub‑internships, boot camps, summative clinical skills assessment, and department‑specific activities in Introduction to the Clerkship Experience.

Responsibilities

Provide administrative support to all undergraduate clinical medical education activities.

Liaison to students, faculty, residents, community faculty, affiliated sites and school administration for any issues or questions related to the Clerkship, Electives, Sub‑internships, Boot Camp and other departmental undergraduate medical student activities.

Support the Primary and Ambulatory Care Continuity Experience (PACCE).

Organize medical student attendance at interdisciplinary conferences and lectures.

Act as liaison between students and community preceptors.

Maintain and update web‑based course platform (AMP) including syllabi, related course materials and creation of course evaluations in AMP or other platforms. Serve as first support contact for students with issues/problems related to web‑based platforms.

Qualifications

Bachelor’s Degree

in Business Administration, Social Science or a related field plus two (2) years of progressively more responsible administrative experience required.

Equivalent experience, education and/or training may be substituted for the education requirements.

Knowledge of excellent interpersonal and communication skills required.

Proficiency in Microsoft Excel/Access required.

Ability to coordinate new technology initiatives such as the Audience Response System.

Facility with the Academic Management Platform and Clinical Activity Tracking System.

Ability to embrace changes and new ideas, identify potential weaknesses of the new educational intervention and assure that the educational objectives are met.

Must be able to manage multiple projects simultaneously and start new rotation tasks while finishing previous rotation duties.

Preferred Qualifications

Familiarity with clinical medicine/ terminology preferred.

Physical Demands and Work Environment

Physical Demands: Standing, sitting, walking, talking and hearing. No special vision requirements. Lifting up to 25 lbs.

Work Environment: Office and Clinic settings. Moderate noise.

Benefits

Medical, prescription drug, and dental coverage

Paid vacation, holidays, and various leave programs

Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options

Employee and dependent educational benefits (when applicable)

Life insurance coverage

Employee discount programs

Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Salary and Compensation Minimum: $61,512; Mid‑range: $73,603; Maximum: $87,239. Final salary may be determined by several factors including, but not limited to, the candidate’s qualifications, experience, expertise, and availability of department or grant funds. Rutgers is committed to offering competitive and flexible compensation packages to attract and retain top talent.

Union Description HPAE 5094

Posting Details Posting Number: 25ST2386; Regional Campus: Rutgers Biomedical and Health Sciences (RBHS); Home Location Campus: Downtown New Brunswick; City: New Brunswick; State: NJ.

Pre‑employment Screenings All offers of employment are contingent upon successful completion of all pre‑employment screenings.

Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. For additional information please see the Non‑Discrimination Statement at the following web address:

Non‑Discrimination Statement .

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