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Iron Systems, Inc

Network Support Engineer (L2, Site Lead)

Iron Systems, Inc, Dallas, Texas, United States, 75215

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Network Support Engineer (L2, Site Lead) Iron Systems, Inc.

Dallas–Fort Worth Metroplex – $100,000.00–$120,000.00

Job Responsibilities

Visually inspecting devices to assess equipment status

Rebooting routers, servers, storage devices, or other equipment

Providing loop‑back cables to test circuits remotely

Re‑seating or replacing components or cables

Removing alternating current ("AC") or direct current ("DC") power from the equipment

Cleaning equipment or connectors

Connecting a client‑provided test set or test router to equipment

Swapping removable storage media

Installing or replacing modular equipment components

Dispatching equipment for repair

Cleaning fibers

Installing loop backs

Providing planned maintenance or circuit migration support

Installing small form‑factor pluggables (SFP) or gigabit interface converters (GBIC)

Troubleshooting hardware problems on any device

Racking and de‑racking of any device installed

Labeling/inventorying equipment plus digital picture and serial number recording

Tape backup: cassette exchange and storage in a strongbox

Power cycling a router, server, switch, and soft‑booting a server

Follow data eradication process

Install cables or optics for new circuits

Testing of cables and optics

Provisioning

Install cables or optics for new circuits

Re‑connect / disconnect / replace existing circuits

Testing of cables and optics

Deployment

Physical cabling

Cable management

Northbound cabling (fiber/copper/power)

Rack/stack/jack

Installation support (PDU, network switches, etc.)

E‑waste and other clean‑up activities

Job Requirements

Proven experience in a network administrator role

Hands‑on experience in networking, routing, and switching

Excellent knowledge of best practices for managing, controlling, and monitoring server infrastructure

Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution is desired

Ability to set up and configure server hardware

Familiarity with backup and recovery software and methodologies

Great at organizing, prioritizing, and multitasking

CCNA, Network+, CCNP, CCDP, CCIE, or equivalent

BSc degree in Computer Science or related field or equivalent

Associate’s degree (A.A.) or equivalent from a three‑year college or technical school with an emphasis in electronics required; bachelor’s degree preferred

Seniority Level Entry level

Employment Type Full‑time

Job Function Information Technology

Industries IT Services and IT Consulting

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