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Iron Systems, Inc

Network Support Engineer (L1, Site Lead)

Iron Systems, Inc, Piscataway, New Jersey, United States

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Network Support Engineer (L1, Site Lead) Iron Systems, Inc

Maintains the computing environment by identifying network requirements, installing upgrades, and monitoring network performance.

Job Responsibilities

Break-fix:

Visually inspecting devices to assess equipment status

Rebooting routers, servers, storage devices or other equipment

Providing loop‑back cables to test circuits remotely

Re‑seating or replacing components or cables

Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment

Cleaning equipment or connectors

Connecting a client‑provided test set or test router to equipment

Swapping removable storage media

Installing or replacing modular equipment components

Dispatching equipment for repair

Cleaning fibers

Taking light levels

Installing loop backs

Providing planned maintenance or circuit migration support

Installing Small Form Factor Pluggable (SFP) or Gigabit Interface Converters (GBIC)

Troubleshooting hardware problems on any device

Racking and de‑racking of any device installed

Labeling/inventory equipment plus digital picture and serial number recording

Tape backup: cassette exchange and storage in strongbox

Power cycling a router, server, switch and soft‑booting a server

Follow Data Eradication process

Provisioning

Install cables or optics for new circuits

Re‑connect, disconnect / replace existing circuits

Testing of cables and optics

Deployment

Physical Cabling

Cable Management

Northbound Cabling (Fiber/Copper/Power)

Rack/Stack/Jack

Installation Support (PDU, Network Switches, etc.)

E‑Waste and other clean‑up activities

Job Requirements

Proven experience in a network administrator role

Hands‑on experience in networking, routing and switching

Excellent knowledge of best practices around management, control, and monitoring of server infrastructure

Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired

Ability to set up and configure server hardware

Familiarity with backup and recovery software and methodologies

Great at organizing, prioritizing and multitasking

CCNA, Network+, CCNP, CCDP, CCIE or equivalent

BSc degree in Computer Science or related field or equivalent

Associate's degree (A.A.) or equivalent from three‑year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

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