The Trustees of Reservations
Seasonal Front Desk and Guest Services Staff
The Trustees of Reservations, Ipswich, Massachusetts, us, 01938
Seasonal Front Desk and Guest Services Staff
Join the Trustees of Reservations as a Seasonal Front Desk and Guest Services Staff at the Inn at Castle Hill. The role supports daily operations and provides a memorable experience for visitors.
Posting Information
Salary: $19 - $21/hour
Hours: 8-24 hours per week, nights, weekends, holidays required
Job Classification: Limited Term, non-exempt
Job Type: Onsite
Duration: April - January
Location: Castle Hill, Ipswich, MA
What You'll Do
Check guests in and out
Process payments accurately in RezStream
Settle credit card transactions and handle end‑of‑day reports
Answer telephones and respond to email inquiries
Take reservations efficiently and serve food and beverage
Serve cocktails, wine, and beer to guests
Help with guest requests and luggage handling (must carry up stairs)
Provide concierge services with local area knowledge
Maintain a clean and organized work area
Requirements
Positive customer interaction skills
Ability to learn computer processes and systems with onboarding training
Previous experience in the hospitality industry preferred
Physical ability to lift 40 pounds and walk multiple flights of stairs
Flexibility to work weekends and holidays
Access to a personal vehicle for transportation
Current authorization to work in the United States by first day of employment
Satisfactory criminal background check (CORI)
Benefits
Sick Time: 40 hours of paid sick time upfront
Reciprocity: free and discounted admission to more than 50 nearby museums and cultural institutions
Discounts: free entry to all Trustees properties, discount event tickets, and discounted merchandise at stores and inns
Equal Opportunity and Diversity The Trustees is a proud equal opportunity employer and does not discriminate against any protected status. We encourage applicants from all backgrounds and affirm our commitment to diversity, belonging, inclusion, and equity.
Questions? Contact our People team at
people@thetrustees.org .
#J-18808-Ljbffr
Posting Information
Salary: $19 - $21/hour
Hours: 8-24 hours per week, nights, weekends, holidays required
Job Classification: Limited Term, non-exempt
Job Type: Onsite
Duration: April - January
Location: Castle Hill, Ipswich, MA
What You'll Do
Check guests in and out
Process payments accurately in RezStream
Settle credit card transactions and handle end‑of‑day reports
Answer telephones and respond to email inquiries
Take reservations efficiently and serve food and beverage
Serve cocktails, wine, and beer to guests
Help with guest requests and luggage handling (must carry up stairs)
Provide concierge services with local area knowledge
Maintain a clean and organized work area
Requirements
Positive customer interaction skills
Ability to learn computer processes and systems with onboarding training
Previous experience in the hospitality industry preferred
Physical ability to lift 40 pounds and walk multiple flights of stairs
Flexibility to work weekends and holidays
Access to a personal vehicle for transportation
Current authorization to work in the United States by first day of employment
Satisfactory criminal background check (CORI)
Benefits
Sick Time: 40 hours of paid sick time upfront
Reciprocity: free and discounted admission to more than 50 nearby museums and cultural institutions
Discounts: free entry to all Trustees properties, discount event tickets, and discounted merchandise at stores and inns
Equal Opportunity and Diversity The Trustees is a proud equal opportunity employer and does not discriminate against any protected status. We encourage applicants from all backgrounds and affirm our commitment to diversity, belonging, inclusion, and equity.
Questions? Contact our People team at
people@thetrustees.org .
#J-18808-Ljbffr