North Carolina State University
Client Services Representative - Float
North Carolina State University, Raleigh, North Carolina, United States, 27601
1 day ago Be among the first 25 applicants
Essential Job Duties Float Client Services Representative needed to provide customer service to current clients, potential clients, and rDVMs; checking in clients; creating medical records; reviewing consent forms; processing deposits and payments; processing referrals; managing multiple incoming phone lines while multitasking; and communicating effectively with clinical team members.
Posting Details Posting Number:
PG195321TM
Position Number:
19PLS05664
Position Type:
Temporary
Is Time Limited:
No
Wolfpack Perks and Benefits
Health Insurance for Temporary Employees
Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.
Childcare discounts
Wellness & Recreation Membership
Wellness Programs to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information Job City & State:
Raleigh, NC
Classification Title:
Temporary-Technical/Paraprofessional
Working Title:
Client Services Representative - Float
Requirements and Preferences Work Schedule:
TBD, 4 (10hr) shifts per week, afternoons/evenings Mon - Thurs.
Minimum Experience/Education:
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Department Required Skills
Knowledge of Google Suite, email, and scanners.
Excellent verbal and written communication skills.
Strong organizational, multitasking, and customer service skills.
Ability to interact professionally with clients, faculty, and staff in demanding situations.
Ability to interpret VHC guidelines and client needs to determine emergencies.
Ability to manage multiple phone lines while assisting in-person clients.
Emotional intelligence, ability to empathize and mentally process difficult cases.
Ability to lift up to 30 pounds, with or without reasonable accommodations.
Previous client service experience in a veterinary emergency, ICU, or medical setting preferred.
Preferred Skills and Experience
Knowledge of Google Suite, email, and scanners.
Excellent verbal and written communication skills.
Strong organizational, multitasking, and customer service skills.
Ability to interact professionally with clients, faculty, and staff in demanding situations.
Ability to interpret VHC guidelines and client needs to determine emergencies.
Ability to manage multiple phone lines while assisting in-person clients.
Emotional intelligence, ability to empathize and mentally process difficult cases.
Ability to lift up to 30 pounds, with or without reasonable accommodations.
Previous client service experience in a veterinary emergency, ICU, or medical setting preferred.
Required License or Certification None
Driver's License Requirements Valid NC Driver's License required?
No
Commercial Driver's License Required?
No
Recruitment Anticipated Hiring Range:
$15 - $18 per hour
Job Open Date:
07/24/2025
Quick Link:
https://jobs.ncsu.edu/postings/221411
EEO Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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Essential Job Duties Float Client Services Representative needed to provide customer service to current clients, potential clients, and rDVMs; checking in clients; creating medical records; reviewing consent forms; processing deposits and payments; processing referrals; managing multiple incoming phone lines while multitasking; and communicating effectively with clinical team members.
Posting Details Posting Number:
PG195321TM
Position Number:
19PLS05664
Position Type:
Temporary
Is Time Limited:
No
Wolfpack Perks and Benefits
Health Insurance for Temporary Employees
Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.
Childcare discounts
Wellness & Recreation Membership
Wellness Programs to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Department Information Job City & State:
Raleigh, NC
Classification Title:
Temporary-Technical/Paraprofessional
Working Title:
Client Services Representative - Float
Requirements and Preferences Work Schedule:
TBD, 4 (10hr) shifts per week, afternoons/evenings Mon - Thurs.
Minimum Experience/Education:
High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Department Required Skills
Knowledge of Google Suite, email, and scanners.
Excellent verbal and written communication skills.
Strong organizational, multitasking, and customer service skills.
Ability to interact professionally with clients, faculty, and staff in demanding situations.
Ability to interpret VHC guidelines and client needs to determine emergencies.
Ability to manage multiple phone lines while assisting in-person clients.
Emotional intelligence, ability to empathize and mentally process difficult cases.
Ability to lift up to 30 pounds, with or without reasonable accommodations.
Previous client service experience in a veterinary emergency, ICU, or medical setting preferred.
Preferred Skills and Experience
Knowledge of Google Suite, email, and scanners.
Excellent verbal and written communication skills.
Strong organizational, multitasking, and customer service skills.
Ability to interact professionally with clients, faculty, and staff in demanding situations.
Ability to interpret VHC guidelines and client needs to determine emergencies.
Ability to manage multiple phone lines while assisting in-person clients.
Emotional intelligence, ability to empathize and mentally process difficult cases.
Ability to lift up to 30 pounds, with or without reasonable accommodations.
Previous client service experience in a veterinary emergency, ICU, or medical setting preferred.
Required License or Certification None
Driver's License Requirements Valid NC Driver's License required?
No
Commercial Driver's License Required?
No
Recruitment Anticipated Hiring Range:
$15 - $18 per hour
Job Open Date:
07/24/2025
Quick Link:
https://jobs.ncsu.edu/postings/221411
EEO Statement NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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