Lifepoint Health®
Patient Access Representative
Lifepoint Health® – Lake Cumberland Regional Hospital – 295‑bed acute care facility offering an advanced neurosurgery program.
Why Choose Us
Health (Medical, Dental, Vision) and 401K benefits for full‑time employees
Competitive paid time off / extended illness bank package
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition reimbursement/assistance for qualified applicants
Professional development and growth opportunities
And much more…
Summary Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage.
Reports To Assistant Director of Patient Registration
Education & Experience High school diploma or equivalent required, or 3 years of directly related experience may substitute. Billing or collection experience preferred. Minimum work experience 3 years. Computer experience required.
Essential Functions
Obtains and enters accurate demographic, billing, and clinical information in the registration system.
Distributes and explains forms, documents, and educational handouts to patients.
Meets with patients or caregivers before or after admission to exchange necessary information.
Communicates with admitting physician’s office, nursing unit staff, and other appropriate personnel regarding admission.
Verifies insurance benefits and obtains precertification/authorization; determines and accepts required payments, including co‑pays and deductibles.
Researches patient visit history to ensure compliance with third‑party payer requirements.
Collects co‑pays and other funds from patients based on established criteria.
Back‑up for other functional areas; checks supplies and stocks supplies as needed.
Required Skills
Critical thinking, decisive judgment, ability to work with minimal supervision.
Ability to work in a stressful environment.
Strong knowledge of medical terminology preferred.
Proficiency with standard office equipment (computer, printer, copier, fax, calculator).
Time management and organizational skills.
EEOC Statement Lifepoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with applicable laws prohibiting discrimination based on protected characteristics.
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Why Choose Us
Health (Medical, Dental, Vision) and 401K benefits for full‑time employees
Competitive paid time off / extended illness bank package
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition reimbursement/assistance for qualified applicants
Professional development and growth opportunities
And much more…
Summary Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage.
Reports To Assistant Director of Patient Registration
Education & Experience High school diploma or equivalent required, or 3 years of directly related experience may substitute. Billing or collection experience preferred. Minimum work experience 3 years. Computer experience required.
Essential Functions
Obtains and enters accurate demographic, billing, and clinical information in the registration system.
Distributes and explains forms, documents, and educational handouts to patients.
Meets with patients or caregivers before or after admission to exchange necessary information.
Communicates with admitting physician’s office, nursing unit staff, and other appropriate personnel regarding admission.
Verifies insurance benefits and obtains precertification/authorization; determines and accepts required payments, including co‑pays and deductibles.
Researches patient visit history to ensure compliance with third‑party payer requirements.
Collects co‑pays and other funds from patients based on established criteria.
Back‑up for other functional areas; checks supplies and stocks supplies as needed.
Required Skills
Critical thinking, decisive judgment, ability to work with minimal supervision.
Ability to work in a stressful environment.
Strong knowledge of medical terminology preferred.
Proficiency with standard office equipment (computer, printer, copier, fax, calculator).
Time management and organizational skills.
EEOC Statement Lifepoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with applicable laws prohibiting discrimination based on protected characteristics.
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