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LifePoint Health

Patient Access Representative

LifePoint Health, Russellville, Arkansas, United States, 72802

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Job Category Revenue Cycle Management

Degree Level High School Diploma/GED

Position Summary Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interacts with patients for all pertinent account information and verifies insurance coverage. Additional responsibilities include:

Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner.

Distributes and explains forms, documents, and educational handouts to patients and families.

Verifies insurance benefits and obtains precertification/authorization as necessary.

Communicates with admitting physician’s office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

Collects co‑pays and other funds from patients based upon established criteria.

Communicates professionally in‑person and by phone; provides clear instructions and excellent customer service.

Protects patient privacy and confidentiality in all registration activities.

Participates in performance improvement and required education.

Works alternate shifts/areas as needed to support department operations.

Performs other duties as assigned.

Minimum Qualifications Education: High school diploma or equivalent. Required or 3 years of directly related experience may be substituted for the required education.

Minimum Work Experience: Billing or collection experience preferred. Computer experience required. Knowledge of medical terminology strongly preferred.

Benefits

Health (Medical, Dental, Vision) and 401K Benefits for full‑time employees

Competitive Paid Time Off / Extended Illness Bank package for full‑time employees

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

Personal and career development education opportunities

And much more…

EEOC Statement Saint Mary’s Regional Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status or any other basis protected by applicable federal, state or local law.

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