Genesis10
Production Support (L3), Java, Web Technologies, Linux/Unix OS; CLT
Genesis10, Charlotte, North Carolina, United States, 28245
Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in Charlotte, NC. This is a 12+ month contract position.
Responsibilities
Identify possible production failure scenarios, create incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicate effectively with development and internal business operations teams
Identify vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services Create and enhance administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures
Take ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills
Perform analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision
Resolve complex issues
Consult with end users to determine optimal configuration of equipment and applications
Work on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors
Exercise judgment within defined procedures and practices to determine appropriate action
Should have increased awareness and exposure to basic technical principles, concepts and techniques
Provide coaching and mentoring for other employees but does not directly manage others
Initiate and provide leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an technology environment which meets current and anticipated business requirements and objectives
Participate with management in the development of technology products, service standards and development efforts that impact the client/business area
Serve as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests
Provide the client areas with technology products and service alternatives that improve the production services environment
Manage a function but do not manage people
Requirements
10+ years' of experience in production support of Java web applications
3+ years' Java and Web technologies (HTML, CSS, Javascript, XML)
Linux / Unix OS knowledge and commands
Oracle, PLSQL
Splunk, Dynatrace, Glassbox, Remedy
Python - programming
Analyze Java heap and thread dumps
Splunk
Python
Ansible
Pay range: $46.09 - $54.09
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid‑market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Responsibilities
Identify possible production failure scenarios, create incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicate effectively with development and internal business operations teams
Identify vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services Create and enhance administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures
Take ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills
Perform analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision
Resolve complex issues
Consult with end users to determine optimal configuration of equipment and applications
Work on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors
Exercise judgment within defined procedures and practices to determine appropriate action
Should have increased awareness and exposure to basic technical principles, concepts and techniques
Provide coaching and mentoring for other employees but does not directly manage others
Initiate and provide leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an technology environment which meets current and anticipated business requirements and objectives
Participate with management in the development of technology products, service standards and development efforts that impact the client/business area
Serve as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests
Provide the client areas with technology products and service alternatives that improve the production services environment
Manage a function but do not manage people
Requirements
10+ years' of experience in production support of Java web applications
3+ years' Java and Web technologies (HTML, CSS, Javascript, XML)
Linux / Unix OS knowledge and commands
Oracle, PLSQL
Splunk, Dynatrace, Glassbox, Remedy
Python - programming
Analyze Java heap and thread dumps
Splunk
Python
Ansible
Pay range: $46.09 - $54.09
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid‑market organizations across the full spectrum of industry verticals.
Benefits of Working with Genesis10
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#J-18808-Ljbffr