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BRIDGE Housing Corporation

HR Operations & Special Projects Lead

BRIDGE Housing Corporation, Chicago, Illinois, United States, 60290

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HR Operations & Special Projects Lead

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Base Pay Range $24.00/hr - $32.00/hr

Summary The HR & Special Projects Lead is a hands‑on, execution‑focused role supporting two senior principals who work closely with executive leadership. This position serves as a central coordinator and follow‑through owner—ensuring priorities are tracked, communications are managed, and work moves forward efficiently.

In addition to core HR coordination responsibilities (onboarding, off‑boarding, benefits administration, HRIS support, and compliance), this role plays a key part in special projects and operational execution. The ideal candidate is highly organized, detail‑driven, self‑directed, and comfortable operating with limited direction in a fast‑paced environment.

This is not an entry‑level HR role and not an executive assistant position. It is a doer role requiring initiative, responsiveness, and accountability for outcomes.

Key Responsibilities

Leadership & Special Projects Support

Act as a primary coordination partner to two senior principals, helping manage priorities, workflows, and follow‑up

Serve as a gatekeeper for communications, assisting with high‑volume email and ensuring urgent or high‑impact items are addressed

Attend meetings, capture clear notes, decisions, action items, owners, and deadlines

Maintain task trackers and project lists; proactively follow up to ensure execution and completion

Drive special projects independently from start to finish, identifying next steps without needing detailed instruction

Coordinate across teams to keep work aligned, on track, and moving forward

Anticipate issues, flag risks early, and propose solutions

Maintain organized documentation, trackers, and files related to projects and decisions

HR Operations & Administration

Administer and support HR programs including onboarding, offboarding, benefits administration, HRIS updates, employee files, and compliance tracking

Onboarding : Manage end‑to‑end onboarding processes including offer documentation, background checks, new hire paperwork, HRIS setup, orientation coordination, and 30/60/90‑day check‑ins

Offboarding : Coordinate resignation and termination processes, required documentation, exit packets, and system updates

Benefits : Support benefits administration including enrollments, changes, renewals, and open enrollment support; respond to employee benefit questions

Maintain accurate and compliant employee records, including personnel files, onboarding documents, and HRIS data; assist with audits, legal requests, and reporting as needed

Serve as a primary point of contact for the HR inbox and helpdesk, responding promptly to employee inquiries

Compile and maintain documentation for compliance, reporting, and annual HR requirements

Support HR projects and initiatives as needed, including recruitment coordination, job postings, offer support, and reference checks

Required Experience & Qualifications

2+ years of experience in HR coordination, HR operations, or a similar execution‑focused role

Strong understanding of HR processes including onboarding, offboarding, benefits, and employee records

Exceptional organizational skills and attention to detail—this role does not work without them

Proven ability to manage multiple priorities with minimal oversight

Strong written and verbal communication skills

Self‑starter with a bias toward action and follow‑through

Comfortable working in a fast‑paced environment with limited direction and evolving priorities

High level of professionalism, discretion, and judgment

Proficiency with Microsoft Office and HR systems; ADP experience a plus

Bachelor’s degree preferred (or equivalent experience)

Working Style & Expectations

This role requires high responsiveness and follow‑through

Extended hours may be required during peak periods (open enrollment, audits, major projects)

Success depends on ownership, initiative, and the ability to execute without hand‑holding

Working Conditions

In‑office

Standard workweek with flexibility based on workload demands

Physical Requirements

Ability to remain in a stationary (standing and/or seated) position more than half the time

Ability to operate machinery and/or equipment that requires the constant use of hands/fingers/wrists more than half the time

Ability to spend more than half the time viewing computer monitors

Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Human Resources

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