KWILL Merchant Advisors
KWILL Merchant Advisors counsels evolving businesses through management consulting, commercial real estate, and capital investment. We are a closely held coalition of entrepreneurs, industry leaders, and investors. We are integrators who leverage talent, analytics, and critical thinking to provide comprehensive, strategic solutions to a wide range of industries from real estate to manufacturing, construction supply, logistics, business services, banking, consumer goods, and beyond.
Position Summary The IT Administrator is responsible for maintaining the organization’s technology infrastructure, including Microsoft 365, endpoint devices, and cybersecurity initiatives. This role combines technical support and system administration to ensure a secure, efficient, and reliable IT environment. The ideal candidate is a problem-solver with experience in an administrator role and is passionate for delivering exceptional user support. This role’s responsibilities will span several organizations and line of businesses. Experience in a managed service provider environment is preferred.
Responsibilities
Serve as the initial point of contact for issues in Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive
Administer and maintain Entra ID/AAD by ensuring alignment and security across group policies, identity logs, and permissions
Manage Intune, including device enrollment, endpoint security, and application deployment
Maintain and support desktops, laptops, and mobile devices across all operating environments
Utilize RMM platforms for proactive system monitoring, patching, and automation
Manage network infrastructure, including access points, switches, routers, and firewalls
Lead cybersecurity initiatives such as phishing simulations and employee training
Oversee onboarding/offboarding processes for user accounts, devices, and permissions
Provide quarterly audits evaluating infrastructure health, access controls, and cybersecurity posture to maintain compliance
Ensure configurations adhere to HIPAA, HITRUST, and CIS framework best practices through continuous monitoring and policy alignment
Document processes, standard operating procedures, and technical knowledge base articles to promote efficiency and standardization across the organization
Requirement This role is based in Chicago, IL and requires regular in-office work. Candidates must live in the Chicagoland area and be able to commute to our Chicago office.
Qualifications
Bachelor’s degree in Information Technology or related field
4+ years of progressive IT experience with familiarity in a system or network administration capacity
Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
Entra ID/Active Directory management
Intune Device Management and Compliance
Experience with RMM platforms (patching, monitoring, automation) and PSA tools
Working knowledge of networking (APs, switches, routers, firewalls), Windows Server, and BCDR solutions (Datto, Azure Backup)
This role blends technical execution with a consulting mindset.
As IT Admin, you will play a critical role in strengthening KWILL’s IT infrastructure while advancing the vision of our clients and partners.
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries Business Consulting and Services
Referrals increase your chances of interviewing at KWILL Merchant Advisors by 2x
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Position Summary The IT Administrator is responsible for maintaining the organization’s technology infrastructure, including Microsoft 365, endpoint devices, and cybersecurity initiatives. This role combines technical support and system administration to ensure a secure, efficient, and reliable IT environment. The ideal candidate is a problem-solver with experience in an administrator role and is passionate for delivering exceptional user support. This role’s responsibilities will span several organizations and line of businesses. Experience in a managed service provider environment is preferred.
Responsibilities
Serve as the initial point of contact for issues in Microsoft 365, including Exchange Online, Teams, SharePoint, and OneDrive
Administer and maintain Entra ID/AAD by ensuring alignment and security across group policies, identity logs, and permissions
Manage Intune, including device enrollment, endpoint security, and application deployment
Maintain and support desktops, laptops, and mobile devices across all operating environments
Utilize RMM platforms for proactive system monitoring, patching, and automation
Manage network infrastructure, including access points, switches, routers, and firewalls
Lead cybersecurity initiatives such as phishing simulations and employee training
Oversee onboarding/offboarding processes for user accounts, devices, and permissions
Provide quarterly audits evaluating infrastructure health, access controls, and cybersecurity posture to maintain compliance
Ensure configurations adhere to HIPAA, HITRUST, and CIS framework best practices through continuous monitoring and policy alignment
Document processes, standard operating procedures, and technical knowledge base articles to promote efficiency and standardization across the organization
Requirement This role is based in Chicago, IL and requires regular in-office work. Candidates must live in the Chicagoland area and be able to commute to our Chicago office.
Qualifications
Bachelor’s degree in Information Technology or related field
4+ years of progressive IT experience with familiarity in a system or network administration capacity
Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive)
Entra ID/Active Directory management
Intune Device Management and Compliance
Experience with RMM platforms (patching, monitoring, automation) and PSA tools
Working knowledge of networking (APs, switches, routers, firewalls), Windows Server, and BCDR solutions (Datto, Azure Backup)
This role blends technical execution with a consulting mindset.
As IT Admin, you will play a critical role in strengthening KWILL’s IT infrastructure while advancing the vision of our clients and partners.
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries Business Consulting and Services
Referrals increase your chances of interviewing at KWILL Merchant Advisors by 2x
#J-18808-Ljbffr