Quantum Design
Accounts Receivable Specialist
Quantum Design is looking for an experienced Accounts Receivable Specialist to support the order‑to‑cash process. The role involves managing customer accounts, driving timely collections, and reducing past‑due balances and Days Sales Outstanding (DSO). You will provide professional, solutions‑oriented customer contact, resolve disputes, and partner with Sales, Customer Service, Billing and Finance.
Base pay range $27.50/hr - $39.60/hr
About Quantum Design For more than 40 years, Quantum Design has been providing technology solutions to researchers in physics, chemistry, biotechnology, materials science, and nanotechnology. Established in 1982, Quantum Design is the leading commercial source for automated materials characterization systems.
Responsibilities
Manage an assigned portfolio of customer accounts, ensuring timely collection of open receivables and reduction of past‑due balances
Conduct proactive collection activities (phone, email, written correspondence) to secure payment commitments and follow up until resolution
Review daily/weekly accounts receivable aging reports, prioritize high‑risk or significantly past‑due accounts, and document all collection actions in the system of record
Research and resolve payment discrepancies, short pays, unapplied cash and chargebacks in collaboration with Cash Applications, Billing and Customer Service; process customer cash receipts daily in the ERP system
Coordinate with Sales and Customer Service to resolve pricing issues, returns, credits and other disputes that delay payment
Escalate high‑risk accounts to management with comprehensive documentation of prior collection activities, root‑cause issues and recommended actions, including formal demand letters, revised payment terms and account holds
Verify statements/invoices received against POs; ensure amounts match and research any discrepancies
Support month‑end close activities by preparing AR‑related reporting (e.g., aging analysis, past‑due status and notes for potential bad debt reserves)
Assist in documenting and refining standard collection procedures, templates and workflows to improve efficiency and customer experience
Collaborate with the broader Finance team to support overall cash flow objectives and continuous improvement initiatives
Perform other duties as assigned to support the effective operation of the Finance department
Minimum Qualifications
3 years of experience in B2B collections and/or accounts receivable in a fast‑paced corporate environment
Preferred Qualifications
Associate or bachelor’s degree in accounting, finance, business or a related field
Hands‑on experience using Infor (or similar financial/ERP platform) and Salesforce (or other CRM) to manage customer accounts, track activities and support collections workflows
Experience working with third‑party payment portals, lockboxes or payment processors
Additional Information Work mode is 100% onsite. The employee will report to our facility in San Diego, CA five days a week.
Equity and EEO Statement Quantum Design is an affirmative action and equal opportunity employer. All employment decisions, policies and practices are in accordance with applicable federal, state and local anti‑discrimination laws.
Employment Details
Seniority level: Associate
Employment type: Full‑time
Job function: Accounting/Auditing
Industry: Manufacturing
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Base pay range $27.50/hr - $39.60/hr
About Quantum Design For more than 40 years, Quantum Design has been providing technology solutions to researchers in physics, chemistry, biotechnology, materials science, and nanotechnology. Established in 1982, Quantum Design is the leading commercial source for automated materials characterization systems.
Responsibilities
Manage an assigned portfolio of customer accounts, ensuring timely collection of open receivables and reduction of past‑due balances
Conduct proactive collection activities (phone, email, written correspondence) to secure payment commitments and follow up until resolution
Review daily/weekly accounts receivable aging reports, prioritize high‑risk or significantly past‑due accounts, and document all collection actions in the system of record
Research and resolve payment discrepancies, short pays, unapplied cash and chargebacks in collaboration with Cash Applications, Billing and Customer Service; process customer cash receipts daily in the ERP system
Coordinate with Sales and Customer Service to resolve pricing issues, returns, credits and other disputes that delay payment
Escalate high‑risk accounts to management with comprehensive documentation of prior collection activities, root‑cause issues and recommended actions, including formal demand letters, revised payment terms and account holds
Verify statements/invoices received against POs; ensure amounts match and research any discrepancies
Support month‑end close activities by preparing AR‑related reporting (e.g., aging analysis, past‑due status and notes for potential bad debt reserves)
Assist in documenting and refining standard collection procedures, templates and workflows to improve efficiency and customer experience
Collaborate with the broader Finance team to support overall cash flow objectives and continuous improvement initiatives
Perform other duties as assigned to support the effective operation of the Finance department
Minimum Qualifications
3 years of experience in B2B collections and/or accounts receivable in a fast‑paced corporate environment
Preferred Qualifications
Associate or bachelor’s degree in accounting, finance, business or a related field
Hands‑on experience using Infor (or similar financial/ERP platform) and Salesforce (or other CRM) to manage customer accounts, track activities and support collections workflows
Experience working with third‑party payment portals, lockboxes or payment processors
Additional Information Work mode is 100% onsite. The employee will report to our facility in San Diego, CA five days a week.
Equity and EEO Statement Quantum Design is an affirmative action and equal opportunity employer. All employment decisions, policies and practices are in accordance with applicable federal, state and local anti‑discrimination laws.
Employment Details
Seniority level: Associate
Employment type: Full‑time
Job function: Accounting/Auditing
Industry: Manufacturing
#J-18808-Ljbffr