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NCR Atleos

Service Technician II - Green Bay WI

NCR Atleos, Madison, Wisconsin, United States

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About NCR Atleos Headquartered in Atlanta, NCR Atleos is a leader in expanding financial access, employing 20,000 people worldwide. The organization optimizes branches, improves operational efficiency, and maximizes self‑service availability for financial institutions and retailers. NCR Atleos was ranked #12 in Newsweek’s 2025 Top 100 Global Most Loved Workplaces® list.

Title: Field Service Technician II Location: Green Bay, WI We are seeking a Field Service Technician II to join our Field Services Team, delivering solutions that build long‑term customer relationships. As a first‑line responder, you will communicate in an open, helpful, and engaging manner to find the right solution, triage customer issues, and handle problems proactively.

Training and development are integral to the role. NCR Atleos provides virtual and hands‑on classroom training that enables fast learning and fosters an environment where you can stretch yourself and make an impact. Our service operations have dedicated teachers, mentors, and coaches who work across territories to share knowledge and enhance growth.

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively

Service electromechanical equipment such as ATMs and self‑checkout systems within an assigned territory

Perform maintenance, repair, and system overhauls

Manage network faults, traffic, configuration, security, and remote system access

Basic Qualifications

Local candidate to the specific geographic area

Authorized to work in the US

At least 19 years of age

Valid driver’s license with a driving record that satisfies NCR Atleos fleet requirements

PC skills, basic electronic skills, and operating system familiarity

Ability to perform essential functions with or without reasonable accommodation

Prolonged travel with several hours of driving per day

Rotating and weekend shifts

Capability to lift and carry tools, parts, and equipment weighing up to 50 lb. without assistance

Physical stamina for bending, squatting, walking, standing, sitting, reaching, working with hands, and repeatedly grasping and manipulating objects of varying size

Preferred Qualifications

Familiarity with large servers, mainframe computers, and imaging software

CompTIA A+ or Network+ certification

One or more years of related experience

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short‑Term and Long‑Term Disability

Paid Vacation

401(k)

Offers of employment are conditional upon the passage of screening criteria applicable to the job.

EEO Statement NCR Atleos is an equal‑opportunity employer. We hire, train, promote, and pay associates based on job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies To all recruitment agencies: NCR Atleos accepts resumes only from agencies on our preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. We are not responsible for any fees or charges associated with unsolicited resumes.

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