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NextPlay Jobs

Senior Business Analyst

NextPlay Jobs, Grand Rapids, Michigan, us, 49528

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Functional & Technical Business Analyst NextPlay Jobs is looking for a Functional & Technical Business Analyst for a growing organization supporting a distribution-focused ERP environment. This role centers on Epicor Prophet 21 (P21) and blends deep business process knowledge with hands‑on technical development and system support. The right person will be comfortable working directly with stakeholders while also getting into the technical details of configurations, integrations, and custom development.

Position Summary: The Business Analyst will serve as a key bridge between business teams and IT, owning the analysis, enhancement, and ongoing support of the P21 ERP system. This role combines functional business analysis with technical execution, including requirements gathering, system configuration, and development using C#/.NET and SQL. You’ll play a critical role in optimizing workflows, improving data integrity, and supporting scalable system growth.

Key Responsibilities: Functional / Business Analysis

Partner with stakeholders across sales, operations, finance, inventory, and supply chain to gather, analyze, and document business requirements

Assess current‑state P21 processes and identify opportunities for efficiency, automation, and standardization

Translate business needs into clear functional specifications and technical requirements

Support ERP enhancements, upgrades, and continuous improvement initiatives

Create and maintain process flows, use cases, and system documentation

Provide user support, training, and post‑implementation validation to ensure successful adoption

Act as a trusted advisor to business leaders on system capabilities and best practices

Technical / Systems Responsibilities

Design, develop, and maintain Prophet 21 customizations using C# / .NET

Build, support, and troubleshoot integrations between P21 and third‑party systems (WMS, EDI, eCommerce platforms, BI tools, etc.)

Write, optimize, and maintain SQL Server queries, views, and stored procedures

Troubleshoot ERP issues across application, database, and integration layers

Support P21 upgrades, patches, testing, and deployment activities

Ensure system performance, data integrity, and security best practices are upheld

ERP & Application Support

Serve as a point of escalation for complex P21 system issues

Collaborate with internal IT teams, vendors, and consultants as needed

Monitor system usage and performance; recommend enhancements or architectural improvements

Support reporting and analytics needs tied to ERP data

Required Qualifications:

Hands‑on experience with Epicor Prophet 21 (P21)

Experience supporting ERP systems within a distribution, manufacturing, or wholesale environment

Strong functional knowledge of ERP modules including order management, inventory, purchasing, and finance

Technical experience with:

C# / .NET

SQL Server

ERP customizations and system integrations

Proven ability to translate business requirements into technical solutions

Strong communication skills with both technical and non‑technical stakeholders

Organized, detail‑oriented, and comfortable owning projects end to end

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Analyst

Industries Technology, Information and Media

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