University of Southern California
Residential College Coordinator
University of Southern California, Los Angeles, California, United States, 90079
Residential College Coordinator
at University of Southern California
Application Process Please include a cover letter with your resume/CV.
About USC & the Residential College Coordinator Situated in the dynamic heart of Los Angeles—where innovation, culture, and history converge—USC stands at the crossroads of global influence, soon to host the LA 2028 Olympics and other world‑renowned events. As a proud member of the Big Ten, USC’s rich traditions, spirited culture, and expansive opportunities provide a powerful backdrop for the RCC’s work—impacting lives, building community, and advancing the values that define the Trojan Family.
Within this energetic and prestigious environment, the Residential College Coordinator (RCC) serves as a full‑time, live‑in professional who helps transform residential spaces into thriving communities. The Residential Education staff at USC plays a vital role in shaping the student experience for over 9,500 residents. RCCs are essential to fostering connection, support, and leadership among students, cultivating a sense of purpose and pride in Trojan life.
Essential Duties and Responsibilities
Supervise, train, and evaluate 7‑22 Resident Assistants and possibly a Graduate Residential College/Community Coordinator.
Serve as primary advisor or co‑advisor (with GRCC) to the community council while supporting the overall mission of RHA.
Participate in the departmental 24/7 on‑call duty and emergency response system for the residential community.
Provide advice, support, assistance and referrals to resident students regarding academic, housing, personal or other concerns.
Provide resources and support for the activities and programs in the building/community.
Serve as a judicial hearing officer within the Residential Review process.
Serve as a representative on department task forces, projects, and/or committees.
Maintain a weekly work schedule with a minimum of 37.5 hours/week for residents and staff. Evening office hours are expected. Periodic weekend commitments included.
Perform administrative functions for day‑to‑day operation of the assigned residential community.
Assist with the maintenance of residence halls in cooperation with USC Housing.
Demonstrate a strong commitment to USC’s Unifying Values through ideas, words, and actions.
Qualifications
Education: Master’s Degree in College Student Personnel, Higher Education/Student Affairs or Human Services field is required.
Work Experience: At least two years of post‑Master work experience within residence life, with demonstrated leadership ability and effective collaboration with staff and students.
Supervision Experience: Minimum of two years supervising staff.
Staff Training, Supervision, and Development
Supervise, train, and evaluate 7‑22 Resident Assistants and possibly a Graduate Residential College Coordinator.
Coordinate training for RAs and Senior Staff during Fall, Winter, Spring, and in‑area training throughout the year.
Provide staff direction, support, and professional development during weekly staff meetings and one‑on‑one meetings.
Provide routine performance evaluations of Resident Assistants and Graduate Assistants.
Create a supportive environment that promotes the professional and personal development of each student staff member.
Administrative Functions
Develop a working knowledge of the Office for Residential Education operations.
Manage the day‑to‑day operations of a housing community ranging from 250–1,000 beds.
Maintain a work schedule that provides maximum accessibility and involvement with students and staff, including evening and weekend commitments.
Demonstrate effective communication, planning, and organizational skills.
Maintain awareness of the physical needs of the residence halls.
Walk the floors weekly to assess environmental and safety conditions.
Perform administrative tasks associated with hall closing/opening and assist in departmental staffing for check‑in/out.
Maintain office management information and supplies.
Maintain building/community rosters and accurate knowledge of hall vacancies in collaboration with USC Housing.
Student Conduct Responsibilities
Ensure proper administration and enforcement of the Office for Residential Education and University policies.
Serve as a Residential Review Hearing Officer and adjudicate violations of the USC Housing contract.
Duty Responsibilities
Serve in an evening and 24‑hour weekend/holiday duty system, acting as a resource to all Resident Assistants.
Remain on campus or within the duty perimeter while on duty, carrying a duty mobile phone.
Respond to all emergency and crisis calls and assist staff in managing these situations.
Inform leadership staff of emergencies or serious disruptions that may require intervention or follow‑up.
Notify appropriate staff members regarding situations impacting the residence halls and/or students.
Input all student‑of‑concern information into the reporting system.
Budgeting Functions
Maintain building/community budget, including funds for programming, faculty funds, and office supplies.
Maintain accurate records and receipts for the Workday financial reconciliation processes.
Student Development Functions
Incorporate student development theory and knowledge into daily practices and decision‑making.
Be available to Resident Assistants and students for referral and counseling needs, conflict mediation, crisis intervention and follow‑up.
Develop working relationships with Faculty in Residence.
Serve as a referral agent to other departments.
Departmental Duties
Attend and participate in bi‑weekly Department meetings.
Attend and participate in bi‑weekly Area meetings.
Attend and participate in weekly RCC meetings.
Attend regular supervisory meetings with the Assistant Director.
Assist in recruitment and selection of Graduate Residential Coordinators and Resident Assistants.
Assist in departmental training of student staff.
Participate in committees/task forces established by the Office for Residential Education and Division of Student Life.
Develop working relationships with key campus partners (Public Safety, Health Promotion Strategy, Community Expectations, Vice President, Fraternity/Sorority Life, Counseling & Mental Health, Campus Support & Intervention, Student Life resource centers).
Attend events and programs sponsored by department.
Wear appropriate attire for office hours, central staff functions, and all meetings.
Other duties as assigned by the department.
Programming and Community Building
Serve as primary advisor or co‑advisor (with GRCC) to community council.
Assist with implementation of Residential Experience Engagement (intentional interactions and programming).
Attend programs, meetings, and activities offered by student staff and community council.
Participate and help with all residential faculty programming, including Faculty in Residence dinners.
Provide programming resources for staff and students, including information about campus and community contacts.
Encourage, evaluate, and implement changes in developmental programs.
Promote safety and security awareness in assigned hall(s) through educational programming.
Mission Related Responsibilities
Foster atmosphere supporting departmental, division, and University missions.
Promote social justice through daily practices and policies, and programming initiatives.
Develop and promote a culturally inclusive housing community.
Professional Development
Participate in professional development opportunities sponsored by the Office for Residential Education and the Division of Student Life.
Use limited professional development funds annually per budget availability.
Additional Information Residential College/Community Coordinators have additional opportunities to co‑instruct Emerging RA Development (4‑week RA training class); serve on division and university committees; adjudicate higher level student conduct cases; facilitate professional development; recruit professional staff members at conferences; and additional duties upon request and evaluation of performance.
Compensation
Salary $64,480.00 (12‑month, live‑in position).
Furnished 1‑2 bedroom apartment.
Partial meal package.
Full university benefits.
Salary Range: $63,156.24 – $68,640.00
Job ID: REQ20169080 Posted Date: 12/19/2025
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Education and Training
Industries Higher Education
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at University of Southern California
Application Process Please include a cover letter with your resume/CV.
About USC & the Residential College Coordinator Situated in the dynamic heart of Los Angeles—where innovation, culture, and history converge—USC stands at the crossroads of global influence, soon to host the LA 2028 Olympics and other world‑renowned events. As a proud member of the Big Ten, USC’s rich traditions, spirited culture, and expansive opportunities provide a powerful backdrop for the RCC’s work—impacting lives, building community, and advancing the values that define the Trojan Family.
Within this energetic and prestigious environment, the Residential College Coordinator (RCC) serves as a full‑time, live‑in professional who helps transform residential spaces into thriving communities. The Residential Education staff at USC plays a vital role in shaping the student experience for over 9,500 residents. RCCs are essential to fostering connection, support, and leadership among students, cultivating a sense of purpose and pride in Trojan life.
Essential Duties and Responsibilities
Supervise, train, and evaluate 7‑22 Resident Assistants and possibly a Graduate Residential College/Community Coordinator.
Serve as primary advisor or co‑advisor (with GRCC) to the community council while supporting the overall mission of RHA.
Participate in the departmental 24/7 on‑call duty and emergency response system for the residential community.
Provide advice, support, assistance and referrals to resident students regarding academic, housing, personal or other concerns.
Provide resources and support for the activities and programs in the building/community.
Serve as a judicial hearing officer within the Residential Review process.
Serve as a representative on department task forces, projects, and/or committees.
Maintain a weekly work schedule with a minimum of 37.5 hours/week for residents and staff. Evening office hours are expected. Periodic weekend commitments included.
Perform administrative functions for day‑to‑day operation of the assigned residential community.
Assist with the maintenance of residence halls in cooperation with USC Housing.
Demonstrate a strong commitment to USC’s Unifying Values through ideas, words, and actions.
Qualifications
Education: Master’s Degree in College Student Personnel, Higher Education/Student Affairs or Human Services field is required.
Work Experience: At least two years of post‑Master work experience within residence life, with demonstrated leadership ability and effective collaboration with staff and students.
Supervision Experience: Minimum of two years supervising staff.
Staff Training, Supervision, and Development
Supervise, train, and evaluate 7‑22 Resident Assistants and possibly a Graduate Residential College Coordinator.
Coordinate training for RAs and Senior Staff during Fall, Winter, Spring, and in‑area training throughout the year.
Provide staff direction, support, and professional development during weekly staff meetings and one‑on‑one meetings.
Provide routine performance evaluations of Resident Assistants and Graduate Assistants.
Create a supportive environment that promotes the professional and personal development of each student staff member.
Administrative Functions
Develop a working knowledge of the Office for Residential Education operations.
Manage the day‑to‑day operations of a housing community ranging from 250–1,000 beds.
Maintain a work schedule that provides maximum accessibility and involvement with students and staff, including evening and weekend commitments.
Demonstrate effective communication, planning, and organizational skills.
Maintain awareness of the physical needs of the residence halls.
Walk the floors weekly to assess environmental and safety conditions.
Perform administrative tasks associated with hall closing/opening and assist in departmental staffing for check‑in/out.
Maintain office management information and supplies.
Maintain building/community rosters and accurate knowledge of hall vacancies in collaboration with USC Housing.
Student Conduct Responsibilities
Ensure proper administration and enforcement of the Office for Residential Education and University policies.
Serve as a Residential Review Hearing Officer and adjudicate violations of the USC Housing contract.
Duty Responsibilities
Serve in an evening and 24‑hour weekend/holiday duty system, acting as a resource to all Resident Assistants.
Remain on campus or within the duty perimeter while on duty, carrying a duty mobile phone.
Respond to all emergency and crisis calls and assist staff in managing these situations.
Inform leadership staff of emergencies or serious disruptions that may require intervention or follow‑up.
Notify appropriate staff members regarding situations impacting the residence halls and/or students.
Input all student‑of‑concern information into the reporting system.
Budgeting Functions
Maintain building/community budget, including funds for programming, faculty funds, and office supplies.
Maintain accurate records and receipts for the Workday financial reconciliation processes.
Student Development Functions
Incorporate student development theory and knowledge into daily practices and decision‑making.
Be available to Resident Assistants and students for referral and counseling needs, conflict mediation, crisis intervention and follow‑up.
Develop working relationships with Faculty in Residence.
Serve as a referral agent to other departments.
Departmental Duties
Attend and participate in bi‑weekly Department meetings.
Attend and participate in bi‑weekly Area meetings.
Attend and participate in weekly RCC meetings.
Attend regular supervisory meetings with the Assistant Director.
Assist in recruitment and selection of Graduate Residential Coordinators and Resident Assistants.
Assist in departmental training of student staff.
Participate in committees/task forces established by the Office for Residential Education and Division of Student Life.
Develop working relationships with key campus partners (Public Safety, Health Promotion Strategy, Community Expectations, Vice President, Fraternity/Sorority Life, Counseling & Mental Health, Campus Support & Intervention, Student Life resource centers).
Attend events and programs sponsored by department.
Wear appropriate attire for office hours, central staff functions, and all meetings.
Other duties as assigned by the department.
Programming and Community Building
Serve as primary advisor or co‑advisor (with GRCC) to community council.
Assist with implementation of Residential Experience Engagement (intentional interactions and programming).
Attend programs, meetings, and activities offered by student staff and community council.
Participate and help with all residential faculty programming, including Faculty in Residence dinners.
Provide programming resources for staff and students, including information about campus and community contacts.
Encourage, evaluate, and implement changes in developmental programs.
Promote safety and security awareness in assigned hall(s) through educational programming.
Mission Related Responsibilities
Foster atmosphere supporting departmental, division, and University missions.
Promote social justice through daily practices and policies, and programming initiatives.
Develop and promote a culturally inclusive housing community.
Professional Development
Participate in professional development opportunities sponsored by the Office for Residential Education and the Division of Student Life.
Use limited professional development funds annually per budget availability.
Additional Information Residential College/Community Coordinators have additional opportunities to co‑instruct Emerging RA Development (4‑week RA training class); serve on division and university committees; adjudicate higher level student conduct cases; facilitate professional development; recruit professional staff members at conferences; and additional duties upon request and evaluation of performance.
Compensation
Salary $64,480.00 (12‑month, live‑in position).
Furnished 1‑2 bedroom apartment.
Partial meal package.
Full university benefits.
Salary Range: $63,156.24 – $68,640.00
Job ID: REQ20169080 Posted Date: 12/19/2025
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Education and Training
Industries Higher Education
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