Stanmar Inc.
We are seeking a highly skilled and experienced Maintenance Manager to oversee all maintenance and repair operations for our exclusive 44‑room boutique hotel on the island of Nantucket. The ideal candidate will be a hands‑on professional with a comprehensive understanding of general maintenance systems, including HVAC, plumbing, electrical, and carpentry. This role requires managing the upkeep of all hotel facilities—44 rooms, a restaurant with two kitchens, a health club, recreation room, two pools, and landscaping. The Maintenance Manager will ensure the property remains in impeccable condition, providing a seamless and high‑quality experience for our guests.
Benefits Offered
Health & Wellness: medical, dental, and vision insurance
Financial Security: life insurance, long‑term disability (LTD), and 401(k)
Time Off: paid time off (PTO)
Perks: corporate discounts
Potential for earning incentives and housing assistance.
Core Responsibilities
Manage and perform all maintenance, repairs, and preventative maintenance for the entire property.
Oversee a small maintenance team and external contractors.
Perform routine inspections of all systems and equipment (HVAC, plumbing, electrical, kitchen equipment, pools).
Coordinate and manage special projects, renovations, and large‑scale repairs.
Maintain a detailed log of all maintenance activities and expenses.
Ensure all maintenance work is compliant with safety standards and local regulations.
Respond promptly to all maintenance requests from hotel staff and guests.
Manage the hotel’s landscaping and grounds.
Must be technologically savvy and capable of learning and utilizing new software, including Computerized Maintenance Management Systems (CMMS) such as ALICE.
Qualifications The ideal maintenance manager for a boutique hotel needs a unique blend of technical skills, managerial expertise, and a strong understanding of the hospitality industry. Given the smaller size and more personalized nature of a boutique hotel, this role requires a hands‑on approach and a wide range of responsibilities.
Technical Knowledge and Experience
Comprehensive understanding of various building systems, including HVAC, electrical, plumbing, and life safety systems.
Preventative Maintenance: experience developing and implementing a proactive preventative maintenance program.
Troubleshooting: strong problem‑solving and troubleshooting skills essential for quickly diagnosing and fixing issues.
Managerial and Leadership Skills
Team Management: lead, train, and supervise a small maintenance team; delegate tasks, manage schedules, and conduct performance reviews.
Budget Management: experience creating, managing, and monitoring departmental budgets for maintenance projects, supplies, and external contractors.
Vendor and Contractor Relations: ability to vet, negotiate with, and oversee external contractors and vendors.
Organizational Skills: excellent organizational and project management skills to juggle routine maintenance, emergency repairs, and larger‑scale renovations.
Hospitality‑Specific Skills
Guest Focus: deep understanding of guest service and the importance of minimizing disruption to the guest experience.
Attention to Detail: eye for detail to ensure the hotel’s appearance and functionality meet high standards.
Communication: strong communication skills vital for interacting with guests, other hotel departments, and senior management.
Compliance and Safety: knowledge of health and safety regulations, building codes, and fire safety protocols.
Education and Certifications
Education: degree in hospitality management, facilities management, or a related engineering field (preferred); significant on‑the‑job experience is a plus.
Experience: at least 5 years in building maintenance or a similar role, with proven supervisory or management track record, preferably within the hospitality industry.
Certifications: technical certifications in HVAC, plumbing, or electrical systems are highly valued; professional certifications such as CMRP or CPMM are advantageous.
Location & Compensation Edgartown, MA | Salary: $45,000 - $80,000 | Full‑time
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Benefits Offered
Health & Wellness: medical, dental, and vision insurance
Financial Security: life insurance, long‑term disability (LTD), and 401(k)
Time Off: paid time off (PTO)
Perks: corporate discounts
Potential for earning incentives and housing assistance.
Core Responsibilities
Manage and perform all maintenance, repairs, and preventative maintenance for the entire property.
Oversee a small maintenance team and external contractors.
Perform routine inspections of all systems and equipment (HVAC, plumbing, electrical, kitchen equipment, pools).
Coordinate and manage special projects, renovations, and large‑scale repairs.
Maintain a detailed log of all maintenance activities and expenses.
Ensure all maintenance work is compliant with safety standards and local regulations.
Respond promptly to all maintenance requests from hotel staff and guests.
Manage the hotel’s landscaping and grounds.
Must be technologically savvy and capable of learning and utilizing new software, including Computerized Maintenance Management Systems (CMMS) such as ALICE.
Qualifications The ideal maintenance manager for a boutique hotel needs a unique blend of technical skills, managerial expertise, and a strong understanding of the hospitality industry. Given the smaller size and more personalized nature of a boutique hotel, this role requires a hands‑on approach and a wide range of responsibilities.
Technical Knowledge and Experience
Comprehensive understanding of various building systems, including HVAC, electrical, plumbing, and life safety systems.
Preventative Maintenance: experience developing and implementing a proactive preventative maintenance program.
Troubleshooting: strong problem‑solving and troubleshooting skills essential for quickly diagnosing and fixing issues.
Managerial and Leadership Skills
Team Management: lead, train, and supervise a small maintenance team; delegate tasks, manage schedules, and conduct performance reviews.
Budget Management: experience creating, managing, and monitoring departmental budgets for maintenance projects, supplies, and external contractors.
Vendor and Contractor Relations: ability to vet, negotiate with, and oversee external contractors and vendors.
Organizational Skills: excellent organizational and project management skills to juggle routine maintenance, emergency repairs, and larger‑scale renovations.
Hospitality‑Specific Skills
Guest Focus: deep understanding of guest service and the importance of minimizing disruption to the guest experience.
Attention to Detail: eye for detail to ensure the hotel’s appearance and functionality meet high standards.
Communication: strong communication skills vital for interacting with guests, other hotel departments, and senior management.
Compliance and Safety: knowledge of health and safety regulations, building codes, and fire safety protocols.
Education and Certifications
Education: degree in hospitality management, facilities management, or a related engineering field (preferred); significant on‑the‑job experience is a plus.
Experience: at least 5 years in building maintenance or a similar role, with proven supervisory or management track record, preferably within the hospitality industry.
Certifications: technical certifications in HVAC, plumbing, or electrical systems are highly valued; professional certifications such as CMRP or CPMM are advantageous.
Location & Compensation Edgartown, MA | Salary: $45,000 - $80,000 | Full‑time
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