International City/County Management Association (ICMA) Veterans
Emergency Services Director
International City/County Management Association (ICMA) Veterans, Bald Head Island, North Carolina, United States
Emergency Services Director
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International City/County Management Association (ICMA) Veterans
Performs complex managerial, administrative, and public safety work in planning, organizing, and directing the Village’s integrated emergency services and public safety operations, including fire, rescue, police, emergency management, hazard mitigation, preparedness, and medical services.
Distinguishing Features of the Class The Emergency Services Director serves as the Village’s chief public safety management executive, responsible for strategic direction and planning, preparedness, interagency coordination, and oversight of all public safety functions. The role focuses on all-hazards emergency management, fire/EMS readiness, and organizational leadership. Works closely with law‑enforcement and fire/emergency‑management teams who have the day‑to‑day operational authority over police and fire/EMS.
The Director oversees planning, budgeting, personnel management, technology integration, and compliance with Federal, State, and local regulations, and directs preparedness and recovery operations, oversees EOC activation, coordinates FEMA reimbursement and hazard mitigation activities, attends major emergency incidents, and may assume command at the site.
Essential Duties and Tasks Leadership & Administration
Provides strategic leadership, vision, and direction for all public safety operations.
Establishes departmental mission, goals, and performance expectations.
Develops and administers departmental budgets, capital planning, and procurement.
Oversees development, revision, and implementation of department policies, procedures, and standards.
Ensures compliance with federal and state regulations and accreditation or best‑practice standards.
Builds a positive organizational culture emphasizing accountability, collaboration, and professionalism.
Conducts staff hiring, coaching, performance evaluation, and succession planning in coordination with Village management.
Emergency Management & All-Hazards Preparedness
Serves as the Village’s Executive leader over Public Safety.
Leads preparedness, mitigation, response, and recovery planning for hurricanes, tropical storms, nor’easters, wildfire risk, flooding, and other hazards.
Oversees EOC operations, CSS compliance, and multi‑agency coordination.
Coordinates FEMA reimbursement processes, hazard mitigation efforts, and continuity of operations planning.
Maintains relationships with Brunswick County EM, NCEM, USACE, DCM, Coast Guard, BHIT, BHI Limited, and other partners.
Oversees after‑action reviews and improvement planning.
Fire, Rescue & EMS Operations
Ensures effective fire suppression, rescue operations, and emergency medical response.
Oversees fire prevention, inspection programs, community risk reduction, and training.
Ensures compliance with NFPA codes, fire/EMS standards, and medical direction protocols.
Law Enforcement
Provides administrative oversight of law enforcement functions, ensuring compliance with NC Justice Standards and applicable statutes.
Supervises a subordinate certified law enforcement officer who manages day‑to‑day police operations.
Ensures community‑oriented policing, patrol operations, professional conduct, and accountability.
Community Engagement & Public Communications
Builds and maintains trust and credibility with residents, visitors, and stakeholders.
Represents the department at public meetings, civic groups, and interagency forums.
Oversees public information during emergencies and coordinates with the Village PIO.
Other Responsibilities
Serves as Village Safety Officer and manages risk‑reduction initiatives.
Oversees grant development, fundraising efforts, and equipment acquisition.
Responds to major incidents and may assume command.
Knowledge, Skills, and Abilities Graduation from an accredited college or university with a degree in criminal justice, fire science, public administration, emergency services or a related field and extensive six‑to‑eight years of related management experience; or an equivalent combination of education and experience.
Prefer master’s degree candidate in fire science, public administration, homeland security, criminal justice, or related field.
Extensive leadership experience in fire/EMS leadership, police or multi‑disciplinary public safety leadership.
Experience in coastal community emergency operations strongly preferred.
Supervisory and administrative experience required.
Special Requirements
Ability to supervise sworn law enforcement personnel; NC LEO certification preferred but not required.
If not certified, will appoint or retain a Deputy Chief (LEO Division) with NC certification to supervise sworn operations.
Possession of a valid North Carolina driver’s license.
NC Firefighter, Rescue Technician, or EMT certification preferred but not required.
NIMS 100/200/300/400/700/800 required within first year.
Seniority Level
Executive
Employment Type
Full‑time
Job Function
Management and Manufacturing
Government Administration
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–
International City/County Management Association (ICMA) Veterans
Performs complex managerial, administrative, and public safety work in planning, organizing, and directing the Village’s integrated emergency services and public safety operations, including fire, rescue, police, emergency management, hazard mitigation, preparedness, and medical services.
Distinguishing Features of the Class The Emergency Services Director serves as the Village’s chief public safety management executive, responsible for strategic direction and planning, preparedness, interagency coordination, and oversight of all public safety functions. The role focuses on all-hazards emergency management, fire/EMS readiness, and organizational leadership. Works closely with law‑enforcement and fire/emergency‑management teams who have the day‑to‑day operational authority over police and fire/EMS.
The Director oversees planning, budgeting, personnel management, technology integration, and compliance with Federal, State, and local regulations, and directs preparedness and recovery operations, oversees EOC activation, coordinates FEMA reimbursement and hazard mitigation activities, attends major emergency incidents, and may assume command at the site.
Essential Duties and Tasks Leadership & Administration
Provides strategic leadership, vision, and direction for all public safety operations.
Establishes departmental mission, goals, and performance expectations.
Develops and administers departmental budgets, capital planning, and procurement.
Oversees development, revision, and implementation of department policies, procedures, and standards.
Ensures compliance with federal and state regulations and accreditation or best‑practice standards.
Builds a positive organizational culture emphasizing accountability, collaboration, and professionalism.
Conducts staff hiring, coaching, performance evaluation, and succession planning in coordination with Village management.
Emergency Management & All-Hazards Preparedness
Serves as the Village’s Executive leader over Public Safety.
Leads preparedness, mitigation, response, and recovery planning for hurricanes, tropical storms, nor’easters, wildfire risk, flooding, and other hazards.
Oversees EOC operations, CSS compliance, and multi‑agency coordination.
Coordinates FEMA reimbursement processes, hazard mitigation efforts, and continuity of operations planning.
Maintains relationships with Brunswick County EM, NCEM, USACE, DCM, Coast Guard, BHIT, BHI Limited, and other partners.
Oversees after‑action reviews and improvement planning.
Fire, Rescue & EMS Operations
Ensures effective fire suppression, rescue operations, and emergency medical response.
Oversees fire prevention, inspection programs, community risk reduction, and training.
Ensures compliance with NFPA codes, fire/EMS standards, and medical direction protocols.
Law Enforcement
Provides administrative oversight of law enforcement functions, ensuring compliance with NC Justice Standards and applicable statutes.
Supervises a subordinate certified law enforcement officer who manages day‑to‑day police operations.
Ensures community‑oriented policing, patrol operations, professional conduct, and accountability.
Community Engagement & Public Communications
Builds and maintains trust and credibility with residents, visitors, and stakeholders.
Represents the department at public meetings, civic groups, and interagency forums.
Oversees public information during emergencies and coordinates with the Village PIO.
Other Responsibilities
Serves as Village Safety Officer and manages risk‑reduction initiatives.
Oversees grant development, fundraising efforts, and equipment acquisition.
Responds to major incidents and may assume command.
Knowledge, Skills, and Abilities Graduation from an accredited college or university with a degree in criminal justice, fire science, public administration, emergency services or a related field and extensive six‑to‑eight years of related management experience; or an equivalent combination of education and experience.
Prefer master’s degree candidate in fire science, public administration, homeland security, criminal justice, or related field.
Extensive leadership experience in fire/EMS leadership, police or multi‑disciplinary public safety leadership.
Experience in coastal community emergency operations strongly preferred.
Supervisory and administrative experience required.
Special Requirements
Ability to supervise sworn law enforcement personnel; NC LEO certification preferred but not required.
If not certified, will appoint or retain a Deputy Chief (LEO Division) with NC certification to supervise sworn operations.
Possession of a valid North Carolina driver’s license.
NC Firefighter, Rescue Technician, or EMT certification preferred but not required.
NIMS 100/200/300/400/700/800 required within first year.
Seniority Level
Executive
Employment Type
Full‑time
Job Function
Management and Manufacturing
Government Administration
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