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Abercrombie & Fitch Co.

Hollister - Key Lead, Moreno Valley

Abercrombie & Fitch Co., Moreno Valley, California, United States, 92551

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Job Title Hollister - Key Lead, Moreno Valley

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Abercrombie & Fitch Co.

Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Over 750 stores worldwide and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

Job Description The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the role provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

Key Responsibilities

Opening and closing routines

Maintain product knowledge & brand awareness

Understand business objectives and metrics

Apply proactive thinking to solve operational challenges

Ensure attention to detail in all store tasks

Operate register / point of sales system

Protect assets and handle loss prevention

Create and maintain visual displays

Utilize system tools for inventory and reporting

Work Schedule

Schedule varies weekly; expect 12‑16 hours per week.

Required availability on Saturdays, Sundays, and select holidays.

Hours may increase during peak periods to support business needs.

Qualifications

Education: High School Diploma or GED equivalent (preferred).

Retail experience: At least 1 year preferred.

Supervisor/managerial experience: Not required.

Customer focus and communication skills.

Interpersonal interaction and teamwork.

Fashion trend knowledge and brand aptitude.

Outgoing personality with assertiveness.

Adaptability, flexibility, and stress tolerance.

Poise, ambition, and multi‑tasking ability.

Applied learning mindset and strong work ethic.

Experience with omni‑channel services (beneficial).

Benefits

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Opportunities for career advancement

Opportunity to become a brand affiliate

Training and development programs

A supportive global team that celebrates individuality

Compensation The starting rate for this position is $19.25 per hour.

Equal Opportunity Employer Abercrombie & Fitch Co. is an Equal Opportunity employer.

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