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Kaizen Lab Inc.

Call Center Representative

Kaizen Lab Inc., Mission, Kansas, United States

Save Job

Scope We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team in fielding calls from abortion-minded women. Utilize your skills and life to increase your service to Jesus Christ by working alongside us in saving babies and souls.

Report Contact Center Director (Remote)

Location Remote

A Little About Us PreBorn! is a national grant‑maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower clinics through providing training, consultation, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ. We are a God‑centered and God‑directed non‑profit that seeks to operate with excellence, efficiency, and innovation. We are a diverse family with people from all different backgrounds united through our love for Christ and our love for life.

Character Qualities

Integrous

Adaptable

Teachable

Organized

Compassion‑Hearted

Multitasker

Clear Communicator

Active Listener

Qualifications

Personal, growing relationship with Jesus Christ

Agreement with, and adherence to, PreBorn!’s Statement of Faith and Code of Christian Conduct

100% pro‑life

Willingness to intercede before God for the ministry of PreBorn!

Access to high‑speed internet

A quiet space to take calls without interruptions and/or background noise

Experience in pregnancy crisis centers

Strongly preferred

Experience and confidence in taking and redirecting phone calls from abortion‑minded individuals

Ability to handle high volume, high‑stress phone calls with calm and efficacy

Multi‑tasker handling multiple platforms at one time

Proficient verbal and written communication skills

Bi‑Lingual in Spanish and English

Duties

Answer and redirect calls from abortion-minded individuals

Utilize in-house booking platform to schedule clients

Utilize CTM phone system for receiving and responding to calls, texts and emails

Communicate with local centers, as needed, to ensure the smooth booking of appointments

All other duties as assigned by the Contact Center Director

Benefits

Health Insurance

401K matching

Paid vacation

Paid holidays

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