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Virginia Commonwealth University Health Systems

Administrative Staff Specialist - Division of Urology- Days

Virginia Commonwealth University Health Systems, Richmond, Virginia, United States, 23214

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The Administrative Staff Specialist performs administrative and secretarial functions for the Department, including assisting with budget planning, monitoring expenditures, processing accounts receivable, resolving discrepancies with vendors, keeping personnel files in accordance with JCAHO expectations, ordering supplies and equipment, and reporting hazards to the appropriate department. This role also involves scheduling appointments, registering patients, resolving patient disputes, answering the telephone, verifying insurance, obtaining referrals and authorization, and staying abreast of insurance and hospital/HR policies.

Responsibilities

Assisting with budget planning and monitoring expenditures

Processing accounts receivable and resolving discrepancies with vendors

Keeping personnel files in accordance with JCAHO expectations

Ordering supplies and equipment and reporting hazards

Arranging repair and maintenance of office equipment

Monitoring staff attendance and time, and assisting staff as needed

Facilitating and coordinating day‑to‑day administrative activities of the department

Supporting fiscal and time‑management objectives of the department

Scheduling appointments, registering patients, resolving patient disputes, and answering the telephone

Verifying insurance, obtaining referrals and authorization, and staying abreast of insurance policies and changes

Keeping abreast of hospital and HR policies as they are implemented

Coordinating recruitment activities and scheduling interviews with applicants

Performing daily activities with minimal supervision

Managing multiple physician calendars and appointments

Coordinating business travel arrangements for new recruits and current departmental faculty members

Ordering supplies and equipment

Providing new faculty member orientation

Experience REQUIRED

Minimum of four (4) years of previous secretarial/administrative work experience in an office setting

Previous experience with Microsoft Office applications and e‑mail/calendaring

Experience PREFERRED

Five (5) years of previous secretarial/administrative work experience in an office setting

Previous experience in an academic health care setting

Education / Training REQUIRED

High School Diploma or equivalent

Education / Training PREFERRED

Associate Degree in Business, Accounting, or related field from an accredited program

Additional Position Requirements Work schedule may change based on department’s needs.

Physical Requirements Physical: Lifting less than 20 lbs.; lifting 20–50 lbs.; activities: prolonged standing.

Mental / Sensory: strong recall, reasoning, problem solving, hearing, speak clearly, reading, logical thinking.

Emotional: fast‑pace environment, able to handle multiple priorities, able to adapt to frequent change.

Age Specific Groups Served All

EEO: Employer/Disabled/Protected Veteran (41 CFR 60–1.4).

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