Tata Consultancy Services
Tata Consultancy Services provided pay range
This range is provided by Tata Consultancy Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $60,000.00/yr - $70,000.00/yr
Direct message the job poster from Tata Consultancy Services
Talent Acquisition Specialist @ Tata Consultancy Services | MBA, HR Role: Desktop and Mobility Support
Location: Indianapolis, IN (Onsite)
Job Type: Full Time
Job Description
Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI
Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
Deployment of device drivers and windows patch updates
Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
Manage the Security compliance health status of end user workstations
Monitor security patching status and remedy deficiencies proactively
Diagnoses, troubleshoot, resolve and expand supported software, hardware and peripheral Incident calls assigned from Service Desk team
Adjust configuration options as required to resolve defects identified while performing corrective action on a device
Investigate desktop level incidents and identify root causes to be able to provide solutions
Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
Support 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
L2 Workstations operational support
Monitor and report on User experience
Report on Workstation image deployments and patch compliance metrics
Salary Range: $60,000 $70,000 Year
TCS Employee Benefits Summary
Discretionary Annual Incentive
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support: Maternal & Parental Leaves
Insurance Options: Auto & Home Insurance, Identity Theft Protection
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
Time Off: Vacation, Time Off, Sick Leave & Holidays
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
IT Services and IT Consulting
Referrals increase your chances of interviewing at Tata Consultancy Services by 2x
Get notified about new Desktop Specialist jobs in
Indianapolis, IN .
#J-18808-Ljbffr
Base pay range $60,000.00/yr - $70,000.00/yr
Direct message the job poster from Tata Consultancy Services
Talent Acquisition Specialist @ Tata Consultancy Services | MBA, HR Role: Desktop and Mobility Support
Location: Indianapolis, IN (Onsite)
Job Type: Full Time
Job Description
Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI
Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components
Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
Deployment of device drivers and windows patch updates
Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
Manage the Security compliance health status of end user workstations
Monitor security patching status and remedy deficiencies proactively
Diagnoses, troubleshoot, resolve and expand supported software, hardware and peripheral Incident calls assigned from Service Desk team
Adjust configuration options as required to resolve defects identified while performing corrective action on a device
Investigate desktop level incidents and identify root causes to be able to provide solutions
Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
Support 11 Feature upgrade using modern management techniques - SCCM/Auto Pilot
L2 Workstations operational support
Monitor and report on User experience
Report on Workstation image deployments and patch compliance metrics
Salary Range: $60,000 $70,000 Year
TCS Employee Benefits Summary
Discretionary Annual Incentive
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
Family Support: Maternal & Parental Leaves
Insurance Options: Auto & Home Insurance, Identity Theft Protection
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
Time Off: Vacation, Time Off, Sick Leave & Holidays
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
IT Services and IT Consulting
Referrals increase your chances of interviewing at Tata Consultancy Services by 2x
Get notified about new Desktop Specialist jobs in
Indianapolis, IN .
#J-18808-Ljbffr