YDU JC Air Cond & Ref Inc.- Dubai
Customer Relations Coordinator
YDU JC Air Cond & Ref Inc.- Dubai, Marinette, Wisconsin, United States, 54143
.Customer Relations Coordinator page is loaded## Customer Relations Coordinatorlocations:
Marinette-Wisconsin-United States of Americatime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
WD30257348**Build your best future with the Johnson Controls team**As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Become a member of the Johnson Controls family and thrive in an empowering company culture where every voice and idea is valued – your next great opportunity is just a few clicks away!**What you will do*** Process all required export documentation—including invoices, packing lists, certifications, Restricted Articles, and letters of credit—based on Salesforce tasks initiated by Customer Care.* Work closely with Customer Care/Freight Forwarders and Logistic Department to resolve any paperwork issues to ensure documents are completed in a timely manner to avoid costly delays for customers.* Maintain current Hazardous Material Training Certification in compliance with Department of Transportation regulations to ensure accurate and properly signed hazardous material documentation.* Monitor changes in international export regulations and promptly communicate updates to the team to ensure ongoing compliance.* Manage AES filing report and address any non-conformance with Freight Forwarders involved.* Maintain accurate records of all export transactions and documentation for audits and compliance checks in Salesforce.* Handle telephone and email communications professionally and efficiently, demonstrating strong interpersonal and communication skills* Continuously evaluates and identifies opportunities to drive process improvements that positively impact the customer’s experience.**What we look for**EducationAssociate's/bachelor’s degree Preferred (Equivalent combination of higher education and Logistics or related field experience is acceptable).Experience2 to 4 years prior experience in high velocity Customer Service, Logistic or Export support role.
Experience with related products is helpful but not required to perform the essential responsibilities of the position.Competency * Strong attention to detail.* Excellent organizational and communication skills and proficiency in documentation management software.* Computer experience with Microsoft Office including Word, Excel, PowerPoint, is required.* The candidate should be resilient, and able to effectively determine priorities and allocates time and resources effectively.**Hours 7am to 430pm M-F****HIRING HOURLY RANGE**: $45,600 - $68,400
**What we offer*** Competitive salary* Paid vacation 15 days to start with additional paid holidays and sick time* Comprehensive benefits package including 401K, medical, dental, and vision care – available day one* On-the-job/cross-training opportunities* Encouraging and collaborative team environment* Dedication to safety through our Zero Harm policy**#HourlyJobs**Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit here.Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. #J-18808-Ljbffr
Marinette-Wisconsin-United States of Americatime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
WD30257348**Build your best future with the Johnson Controls team**As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional well-being. Become a member of the Johnson Controls family and thrive in an empowering company culture where every voice and idea is valued – your next great opportunity is just a few clicks away!**What you will do*** Process all required export documentation—including invoices, packing lists, certifications, Restricted Articles, and letters of credit—based on Salesforce tasks initiated by Customer Care.* Work closely with Customer Care/Freight Forwarders and Logistic Department to resolve any paperwork issues to ensure documents are completed in a timely manner to avoid costly delays for customers.* Maintain current Hazardous Material Training Certification in compliance with Department of Transportation regulations to ensure accurate and properly signed hazardous material documentation.* Monitor changes in international export regulations and promptly communicate updates to the team to ensure ongoing compliance.* Manage AES filing report and address any non-conformance with Freight Forwarders involved.* Maintain accurate records of all export transactions and documentation for audits and compliance checks in Salesforce.* Handle telephone and email communications professionally and efficiently, demonstrating strong interpersonal and communication skills* Continuously evaluates and identifies opportunities to drive process improvements that positively impact the customer’s experience.**What we look for**EducationAssociate's/bachelor’s degree Preferred (Equivalent combination of higher education and Logistics or related field experience is acceptable).Experience2 to 4 years prior experience in high velocity Customer Service, Logistic or Export support role.
Experience with related products is helpful but not required to perform the essential responsibilities of the position.Competency * Strong attention to detail.* Excellent organizational and communication skills and proficiency in documentation management software.* Computer experience with Microsoft Office including Word, Excel, PowerPoint, is required.* The candidate should be resilient, and able to effectively determine priorities and allocates time and resources effectively.**Hours 7am to 430pm M-F****HIRING HOURLY RANGE**: $45,600 - $68,400
**What we offer*** Competitive salary* Paid vacation 15 days to start with additional paid holidays and sick time* Comprehensive benefits package including 401K, medical, dental, and vision care – available day one* On-the-job/cross-training opportunities* Encouraging and collaborative team environment* Dedication to safety through our Zero Harm policy**#HourlyJobs**Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit here.Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play. #J-18808-Ljbffr