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Sbhonline

Credit and Collections Specialist

Sbhonline, Edison, New Jersey, us, 08818

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Credit & Collections Specialist

Location:

Edison, NJ

Job Type:

Full-Time

Schedule:

Monday through Friday, Standard business hours

Salary:

DoE

Position Summary The Credit & Collections Specialist will evaluate customer creditworthiness, monitor account activity, and manage the collections process to ensure timely payments. This role is essential for maintaining strong cash flow, reducing financial risk, and supporting overall company operations. The ideal candidate is smart, organized, computer-savvy, and able to communicate professionally with customers while confidently requesting payment.

Principal Responsibilities

Review and analyze credit applications, financial statements, and payment history to determine appropriate credit limits

Monitor customer accounts to identify risk and recommend credit adjustments when necessary

Manage collections on outstanding receivables while maintaining positive client relationships

Call and email customers regarding payment status, aging invoices, and account discrepancies

Work closely with Sales, Customer Service, and Finance to resolve billing or account issues

Maintain accurate documentation of customer interactions, disputes, and payment arrangements

Provide regular reporting on aging, collections progress, and high-risk accounts

Additional responsibilities as required

Competencies

Strong communication and interpersonal skills

Ability to remain professional and confident when requesting payment

Excellent organizational skills with strong attention to detail

An analytical mindset with the ability to evaluate credit risk

Ability to work well with internal teams and external clients

Strong time-management skills and ability to prioritize tasks

Skills & Education Required

Experience in credit, collections, or related accounting functions (preferred)

Strong computer skills, including proficiency with spreadsheets and accounting systems

Ability to interpret financial information

Excellent written and verbal communication skills

Strong problem-solving and follow-up abilities

Special Requirements

Must be comfortable making collection calls and speaking directly with customers about payments

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