Sbhonline
Credit & Collections Specialist
Location:
Edison, NJ
Job Type:
Full-Time
Schedule:
Monday through Friday, Standard business hours
Salary:
DoE
Position Summary The Credit & Collections Specialist will evaluate customer creditworthiness, monitor account activity, and manage the collections process to ensure timely payments. This role is essential for maintaining strong cash flow, reducing financial risk, and supporting overall company operations. The ideal candidate is smart, organized, computer-savvy, and able to communicate professionally with customers while confidently requesting payment.
Principal Responsibilities
Review and analyze credit applications, financial statements, and payment history to determine appropriate credit limits
Monitor customer accounts to identify risk and recommend credit adjustments when necessary
Manage collections on outstanding receivables while maintaining positive client relationships
Call and email customers regarding payment status, aging invoices, and account discrepancies
Work closely with Sales, Customer Service, and Finance to resolve billing or account issues
Maintain accurate documentation of customer interactions, disputes, and payment arrangements
Provide regular reporting on aging, collections progress, and high-risk accounts
Additional responsibilities as required
Competencies
Strong communication and interpersonal skills
Ability to remain professional and confident when requesting payment
Excellent organizational skills with strong attention to detail
An analytical mindset with the ability to evaluate credit risk
Ability to work well with internal teams and external clients
Strong time-management skills and ability to prioritize tasks
Skills & Education Required
Experience in credit, collections, or related accounting functions (preferred)
Strong computer skills, including proficiency with spreadsheets and accounting systems
Ability to interpret financial information
Excellent written and verbal communication skills
Strong problem-solving and follow-up abilities
Special Requirements
Must be comfortable making collection calls and speaking directly with customers about payments
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Location:
Edison, NJ
Job Type:
Full-Time
Schedule:
Monday through Friday, Standard business hours
Salary:
DoE
Position Summary The Credit & Collections Specialist will evaluate customer creditworthiness, monitor account activity, and manage the collections process to ensure timely payments. This role is essential for maintaining strong cash flow, reducing financial risk, and supporting overall company operations. The ideal candidate is smart, organized, computer-savvy, and able to communicate professionally with customers while confidently requesting payment.
Principal Responsibilities
Review and analyze credit applications, financial statements, and payment history to determine appropriate credit limits
Monitor customer accounts to identify risk and recommend credit adjustments when necessary
Manage collections on outstanding receivables while maintaining positive client relationships
Call and email customers regarding payment status, aging invoices, and account discrepancies
Work closely with Sales, Customer Service, and Finance to resolve billing or account issues
Maintain accurate documentation of customer interactions, disputes, and payment arrangements
Provide regular reporting on aging, collections progress, and high-risk accounts
Additional responsibilities as required
Competencies
Strong communication and interpersonal skills
Ability to remain professional and confident when requesting payment
Excellent organizational skills with strong attention to detail
An analytical mindset with the ability to evaluate credit risk
Ability to work well with internal teams and external clients
Strong time-management skills and ability to prioritize tasks
Skills & Education Required
Experience in credit, collections, or related accounting functions (preferred)
Strong computer skills, including proficiency with spreadsheets and accounting systems
Ability to interpret financial information
Excellent written and verbal communication skills
Strong problem-solving and follow-up abilities
Special Requirements
Must be comfortable making collection calls and speaking directly with customers about payments
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