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GCB: Georgia Community Bank

Teller

GCB: Georgia Community Bank, New York, New York, United States

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Description Accurately and efficiently process and record routine transactions for bank customers as well as promote and advise on the bank’s products and services. Responsible for the performance of, but not limited to, the below listed duties:

Main Duties and Responsibilities

Cash checks and disburse funds after verifying endorsements, dates, identification of persons receiving payments, bank names, overall legality of the documents and sufficiency of funds to support withdrawals

Accept deposits, confirming accuracy of transaction, as well as loan payments

Prepare, verify, and issue official checks, cashiers’ checks, bank and personal money orders, cash advances, fund transfers, debit cards, and correspondent drafts

Calculate and enter transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts

Process change orders for customers

Balance and buy/sell from the vault

Promote and maintain good public relations with customers

Provide customer information within authorized limitations

Post night deposits and mail as required

Cross sell banking products and services

Balance all monies in cash drawers at the end of shifts

Accept and count inventories of cash, drafts, and debit cards each day

Maintain a work area that ensures the safety of all negotiables and confidential records

May be responsible for ATM/ITM reconciliation and cash management

Prepare monies for deposit or shipment to branch banks or the Federal Reserve Bank

Order a cash supply to meet daily needs

Maintain knowledge and understanding and adhere to banking industry standards and regulations, as well as GCB’s policies and procedures

Requirements Qualifications (all required unless otherwise specified) Skills

Proficient cash handling skills

Proficient interpersonal, customer service, and sales skills

Proficient verbal and written communication skills

Proficient computer skills

Behaviors

Detail Oriented: Thorough, observant, and accurate

Active Listener: Listen to understand, focus, and respond thoughtfully

Trustworthiness: Honest, ethical, and transparent

Accountability: Responsive, self-aware, and willing to take responsibility

Professionalism: Present oneself and communicate with competency and respect

Stress Tolerant: Ability to manage stress and reactions

Organization: Time management and prioritization

Experience

6 months+ cash handling experience

6 months+ customer service experience and/or sales experience

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