Weber County
911 Dispatcher
– Weber County Wage: $24.04 per hour (shift differential may apply) Department: Weber Area Dispatch Personnel Status: Full Time Benefits: Health, Dental, Vision, Retirement, 401(k) match, Sick/Vacation, Life Insurance, Short‑term Disability, Accident, Critical Illness Public Safety Retirement Benefits included Overview
Performs a variety of working‑level technical duties involving the use of communications equipment to gather and record necessary information, and to dispatch police, fire and emergency personnel in response to a variety of emergency and assistance calls. Works under the general supervision of the Shift Supervisor. Responsibilities
Process and evaluate incoming incidents through structured interrogation of callers. Obtain the most useful and critical information quickly. Make an initial assessment of the nature and urgency of the call. Make important decisions regarding agency resources and determine appropriate response. Provide and relay any instructions or further information regarding scene safety to caller or responding unit. Exercise good judgment and logical thought patterns in emergency situations and under heavy workload. Maintain accurate status of all units on any radio frequency. Maintain confidentiality. Evaluate medical emergencies and determine type of assistance required; utilize medical protocol cards for providing lifesaving pre‑arrival instructions (e.g., CPR). Provide stability in times of crisis by calming, reassuring, and actively listening to callers, conveying objectivity, compassion, and confidence. Operate Computer Aided Dispatch (CAD) system to record all calls received; query databases, records, and previous calls from CAD for public, management, and officers. Operate statewide system to access driver’s license, vehicle registrations, stolen and wanted/missing person information; access and remove warrant information; maintain current wrecker information and dispatch when requested. Coordinate multiple law‑enforcement, EMS, and fire departments on different radio frequencies throughout the life cycle of the call. Receive and transmit clear, concise information on a multi‑frequency computerized radio. Send, receive and decode nationwide teletype information. Dispatch for multiple agencies including federal, state, local law‑enforcement, fire, EMS, and rescue units. Maintain CPR, EM Dispatch, and BCI certifications by completing required service training hours. Re‑certify with POST as mandated by the Utah State Legislature through 40 hours of in‑service training annually. Establish and maintain effective work relationships with coworkers, management, and other agency personnel. Follow policies, procedures, guidelines, and instructions as provided by the District. Maintain confidentiality with information obtained through employment; hold discussions in strict confidence and not divulge without management permission. Requirements
High school graduate or equivalent. No prior experience required. Practice typing at 40 words per minute (typing speed will be verified during application). Must be a U.S. citizen or lawful resident with legal authorization to work in the United States. Must have resided in the U.S. legally for the five years immediately preceding the application date. Must be at least 18 years of age. Must not have been convicted of a crime that would disqualify a dispatcher as per POST regulations. Special Requirements
Position requires irregular schedules, including evenings, weekends, holidays, and possible overtime, breaks, and shift adjustments on short notice. Position requires comprehensive background screening. Physical Demands
Must sit, talk, hear, use hands, and reach with arms; occasionally lift or move up to 25 pounds. Requires close vision and ability to adjust focus. Work Environment
Quiet work environment; normal verbal communication; reasonable accommodations available. About Weber County
Founded in 1850, Weber County occupies a stretch of the Wasatch Front, part of the eastern shores of the Great Salt Lake, and much of the rugged Wasatch Mountains. The Weber Center is located at 2380 Washington Blvd, Ogden, UT 84401. Human Resources Department: 801‑399‑8623 or humanresources@webercountyutah.gov. Website: https://www.webercountyutah.gov/
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– Weber County Wage: $24.04 per hour (shift differential may apply) Department: Weber Area Dispatch Personnel Status: Full Time Benefits: Health, Dental, Vision, Retirement, 401(k) match, Sick/Vacation, Life Insurance, Short‑term Disability, Accident, Critical Illness Public Safety Retirement Benefits included Overview
Performs a variety of working‑level technical duties involving the use of communications equipment to gather and record necessary information, and to dispatch police, fire and emergency personnel in response to a variety of emergency and assistance calls. Works under the general supervision of the Shift Supervisor. Responsibilities
Process and evaluate incoming incidents through structured interrogation of callers. Obtain the most useful and critical information quickly. Make an initial assessment of the nature and urgency of the call. Make important decisions regarding agency resources and determine appropriate response. Provide and relay any instructions or further information regarding scene safety to caller or responding unit. Exercise good judgment and logical thought patterns in emergency situations and under heavy workload. Maintain accurate status of all units on any radio frequency. Maintain confidentiality. Evaluate medical emergencies and determine type of assistance required; utilize medical protocol cards for providing lifesaving pre‑arrival instructions (e.g., CPR). Provide stability in times of crisis by calming, reassuring, and actively listening to callers, conveying objectivity, compassion, and confidence. Operate Computer Aided Dispatch (CAD) system to record all calls received; query databases, records, and previous calls from CAD for public, management, and officers. Operate statewide system to access driver’s license, vehicle registrations, stolen and wanted/missing person information; access and remove warrant information; maintain current wrecker information and dispatch when requested. Coordinate multiple law‑enforcement, EMS, and fire departments on different radio frequencies throughout the life cycle of the call. Receive and transmit clear, concise information on a multi‑frequency computerized radio. Send, receive and decode nationwide teletype information. Dispatch for multiple agencies including federal, state, local law‑enforcement, fire, EMS, and rescue units. Maintain CPR, EM Dispatch, and BCI certifications by completing required service training hours. Re‑certify with POST as mandated by the Utah State Legislature through 40 hours of in‑service training annually. Establish and maintain effective work relationships with coworkers, management, and other agency personnel. Follow policies, procedures, guidelines, and instructions as provided by the District. Maintain confidentiality with information obtained through employment; hold discussions in strict confidence and not divulge without management permission. Requirements
High school graduate or equivalent. No prior experience required. Practice typing at 40 words per minute (typing speed will be verified during application). Must be a U.S. citizen or lawful resident with legal authorization to work in the United States. Must have resided in the U.S. legally for the five years immediately preceding the application date. Must be at least 18 years of age. Must not have been convicted of a crime that would disqualify a dispatcher as per POST regulations. Special Requirements
Position requires irregular schedules, including evenings, weekends, holidays, and possible overtime, breaks, and shift adjustments on short notice. Position requires comprehensive background screening. Physical Demands
Must sit, talk, hear, use hands, and reach with arms; occasionally lift or move up to 25 pounds. Requires close vision and ability to adjust focus. Work Environment
Quiet work environment; normal verbal communication; reasonable accommodations available. About Weber County
Founded in 1850, Weber County occupies a stretch of the Wasatch Front, part of the eastern shores of the Great Salt Lake, and much of the rugged Wasatch Mountains. The Weber Center is located at 2380 Washington Blvd, Ogden, UT 84401. Human Resources Department: 801‑399‑8623 or humanresources@webercountyutah.gov. Website: https://www.webercountyutah.gov/
#J-18808-Ljbffr