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Prime Physicians

Remote / ICSP / Advanced Medical Support Assistant

Prime Physicians, Pinon, Arizona, us, 86510

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Remote / ICSP / Advanced Medical Support Assistant Join to apply for the Remote / ICSP / Advanced Medical Support Assistant role at Prime Physicians.

Job Title: Advanced Medical Support Assistant (AMSA)

Specialty: Care in the Community (CITC) – Community Care Coordination & Consult Processing

Place of Work: remote Opportunity

Duration: 6-month base contract with potential Government-approved extension

Shift Schedule: M – F 8:00 AM – 4:30 PM OR 7:30 AM – 4:00 PM

Credentialing / Onboarding time: 6 weeks to 8 weeks

Shifts needed per month: Approximately 20–22 weekday shifts per month (based on federal business days)

License: Not required

Experience needed: 1–3 Years (Medical administrative support, scheduling, or healthcare coordination preferred)

Special Skills Needed

Medical scheduling & consult processing

Knowledge of medical terminology

Proficiency with Microsoft Excel (critical), Word, Outlook, Teams

Typing speed ≥ 50 WPM

Experience with EMR/EHR systems (VistA/CPRS preferred)

Strong customer service & communication skills

Ability to work independently in high-volume environments

Responsibilities

Coordinate and schedule Veteran care with community providers

Process Community Care consults using HSRM, PPMS, CTM, CPRS, and VistA

Perform appointment scheduling, tracking, confirmations, and follow-ups

Validate and update patient demographic information

Handle inbound/outbound phone calls courteously and professionally

Ensure proper documentation and integration of medical records

Monitor consult reports and disposition referrals per VA guidelines

Communicate with VA providers regarding Community Care rules and processes

Maintain compliance with HIPAA, Privacy Act, and VA security policies

Meet VA performance standards and quality metrics

Participate in team huddles and workflow coordination

Other duties as assigned

Seniority Level Entry level

Employment Type Contract

Job Function Health Care Provider

Industries Hospitals and Health Care

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