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Domino's

Customer Service Rep(03840) - Oviedo

Domino's, Florida, New York, United States

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Overview

6 days ago Be among the first 25 applicants Are you ready to start the best job in the world? We live to beat the rush by making it possible to make, bake, or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging out with friends, or whatever. If you need a second job for extra cash or a career that can grow with you, Domino’s Pizza is the perfect place for you. Job Description

We are searching for qualified customer service reps with personality and people skills. Our team grows fast, and there are many pathways to advance – from customer service representative to management or beyond. Whether it’s a hobby, main gig, or supplemental job, drop us a line – we’re bound to have just the thing for you. Advancement

Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. We create an environment where all team members, because of their differences, can reach their highest potential. Summary Statement

We take pride in our team members and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first! Work Conditions

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In‑store temperatures range from 36°F in cooler to 90°F and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk‑in cooler. Hot surfaces/tools from oven up to 500°F or higher. Sharp edges and moving mechanical parts. Sensing

Talking and hearing on telephone. Near and mid‑range vision for most in‑store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Physical Requirements

Standing – most tasks are performed from a standing position. Walking – for short distances and short durations. Surfaces include ceramic tile, bricks, and linoleum in some food process areas. Height of work surfaces is between 36 and 48 inches. Sitting – paperwork is normally completed in an office at a desk or table. Lifting – bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying – large cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 pounds per tray. Pushing – to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24–30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing – team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance. Stooping/Bending – forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers cannot flex their knees while standing at this station. Duration of this position is approximately 30–45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting – performed occasionally to stock shelves and to clean low areas. Reaching – reaching is performed continuously; up, down and forward. Workers reach above 72 inches occasionally to turn on/off oven controls, change prices on signs, and lift and lower objects to and from shelves. Workers reaching down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks – eye‑hand coordination is essential. Use of hands is continuous throughout the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids – team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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