Domino's
Customer Service Rep(06942) - 7218 Grapevine Hwy.
Domino's, North Richland Hills, Texas, United States, 76180
About the Job
We are searching for qualified customer service reps with personality and people skills.
We have flexible schedules that allow you to work in the hungry hours of the day and night, part or full time.
You’ll have plenty of time left over for school, hanging with friends, or whatever.
Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.
Responsibilities
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk‑in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training & Onboarding Orientation and training provided on the job.
Communication Skills
Comprehend and give correct written instructions.
Communicate verbally with customers and co‑workers to process orders both over the phone and in person.
Essential Functions & Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In‑store temperatures range from 36° to 90° and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk‑in cooler.
Hot surfaces/tools from oven up to 500° or higher.
Sharp edges and moving mechanical parts.
Physical Requirements
Standing: Most tasks are performed from a standing position.
Walking: For short distances for short durations.
Paperwork is normally completed in an office at a desk or table.
Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 lbs with dimensions of up to 3' x 1.5'.
Carrying: Large cans, weighing 3 lbs 7 oz, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 lbs is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 lbs per tray.
Pushing: To move trays placed on dollies; a stack of trays on a dolly is approximately 24”–30” and requires a force of up to 7.5 lbs to push.
Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
Reaching: Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Hand Tasks: Eye‑hand coordination is essential. Use of hands is continuous during the day.
Manipulating equipment such as pizza peel, rolling cutter, pizza cutter, and pizza boxes.
Utilizing tools like pencils/pens, computers, telephones, calculators, TDD equipment.
Key Requirements
Must be 16 years of age or older.
Company Statements Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals.
To create an environment where all team members, because of their differences, can reach their highest potential.
We take pride in our team members and our team members take pride in Domino’s Pizza!
Being the best pizza delivery company in the world requires exceptional team members working together.
At Domino’s Pizza, our people come first!
Additional Information
Seniority level: Not Applicable
Employment type: Full-time
Job function: General Business
Industries: Software Development and IT Services and IT Consulting
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We have flexible schedules that allow you to work in the hungry hours of the day and night, part or full time.
You’ll have plenty of time left over for school, hanging with friends, or whatever.
Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you.
Responsibilities
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk‑in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training & Onboarding Orientation and training provided on the job.
Communication Skills
Comprehend and give correct written instructions.
Communicate verbally with customers and co‑workers to process orders both over the phone and in person.
Essential Functions & Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In‑store temperatures range from 36° to 90° and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk‑in cooler.
Hot surfaces/tools from oven up to 500° or higher.
Sharp edges and moving mechanical parts.
Physical Requirements
Standing: Most tasks are performed from a standing position.
Walking: For short distances for short durations.
Paperwork is normally completed in an office at a desk or table.
Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 lbs with dimensions of up to 3' x 1.5'.
Carrying: Large cans, weighing 3 lbs 7 oz, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 lbs is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 lbs per tray.
Pushing: To move trays placed on dollies; a stack of trays on a dolly is approximately 24”–30” and requires a force of up to 7.5 lbs to push.
Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.
Reaching: Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Hand Tasks: Eye‑hand coordination is essential. Use of hands is continuous during the day.
Manipulating equipment such as pizza peel, rolling cutter, pizza cutter, and pizza boxes.
Utilizing tools like pencils/pens, computers, telephones, calculators, TDD equipment.
Key Requirements
Must be 16 years of age or older.
Company Statements Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals.
To create an environment where all team members, because of their differences, can reach their highest potential.
We take pride in our team members and our team members take pride in Domino’s Pizza!
Being the best pizza delivery company in the world requires exceptional team members working together.
At Domino’s Pizza, our people come first!
Additional Information
Seniority level: Not Applicable
Employment type: Full-time
Job function: General Business
Industries: Software Development and IT Services and IT Consulting
#J-18808-Ljbffr