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Credit One Bank

CX Quality Analyst II – Customer Experience

Credit One Bank, Las Vegas, Nevada, us, 89105

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A financial services company in Las Vegas is seeking a Quality Representative to monitor customer interactions and enhance the customer experience. You will track quality standards across calls and cases, support audits, and identify process gaps. The ideal candidate has experience in credit card operations, strong communication skills, and proficiency in Microsoft Office. This full-time position offers a salary ranging from $55,000 to $70,000. #J-18808-Ljbffr