Salon Buzz Chicago
Job Description
Full-time, on-site Front Desk/Guest Experience Coordinator.
Role Overview The Guest Experience Coordinator is the face and voice of Salon Buzz. This role sets the tone for every guest interaction—from the first phone call to checkout. This fast‑paced, detail‑driven position requires professionalism, emotional intelligence, and accountability. It is not for someone who dislikes structure, policies, or multitasking.
Responsibilities
Greet guests warmly and professionally
Manage check‑in, checkout, and appointment flow
Answer phones, texts, and emails with polished communication
Protect the schedule and respect service timing
Handle guest concerns calmly and professionally
Support stylists and leadership during busy periods
Follow all attendance, communication, and conduct policies
Maintain a clean, organized, elevated front desk environment
Requirements
Strong communication and customer service skills
Calm under pressure
Punctual and reliable
Comfortable enforcing policies respectfully
Weekend availability required
What We Offer
Competitive hourly pay
Growth opportunities within the company
Supportive leadership
High standards, high expectations, and a respectful environment
Full benefits (401k, health insurance, PTO)
To Apply Please submit your resume and a brief note explaining why guest experience matters to you.
#J-18808-Ljbffr
Role Overview The Guest Experience Coordinator is the face and voice of Salon Buzz. This role sets the tone for every guest interaction—from the first phone call to checkout. This fast‑paced, detail‑driven position requires professionalism, emotional intelligence, and accountability. It is not for someone who dislikes structure, policies, or multitasking.
Responsibilities
Greet guests warmly and professionally
Manage check‑in, checkout, and appointment flow
Answer phones, texts, and emails with polished communication
Protect the schedule and respect service timing
Handle guest concerns calmly and professionally
Support stylists and leadership during busy periods
Follow all attendance, communication, and conduct policies
Maintain a clean, organized, elevated front desk environment
Requirements
Strong communication and customer service skills
Calm under pressure
Punctual and reliable
Comfortable enforcing policies respectfully
Weekend availability required
What We Offer
Competitive hourly pay
Growth opportunities within the company
Supportive leadership
High standards, high expectations, and a respectful environment
Full benefits (401k, health insurance, PTO)
To Apply Please submit your resume and a brief note explaining why guest experience matters to you.
#J-18808-Ljbffr