Planned Parenthood of Illinois
Vice President of Information Technology
Planned Parenthood of Illinois, Chicago, Illinois, United States, 60290
Vice President of Information Technology
Planned Parenthood of Illinois provided pay range.
This range is provided by Planned Parenthood of Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $192,000.00/yr - $230,000.00/yr
Benefits
Company subsidized premiums on Medical, Dental, and Vision Insurance
Up to 12 weeks Paid Parental Leave for eligible employees
Generous Paid Time Off (PTO) and paid holidays
Mission focused work
401k with employer matching
100% company-paid Life Insurance
100% company-paid Short- and Long-Term Disability Coverage
Robust Employee Assistance Program
Professional Development awards and opportunities
Flexible Spending Accounts
Free Medical Services at PPIL
Pet Insurance
The Vice President of Information Technology (VPIT) serves as both the strategic and operational leader for information technology and digital systems across Planned Parenthood of Illinois (PPIL). This role carries a dual mandate: to stabilize an underdeveloped IT environment for administrative and clinical operations, and to lead a long‑term digital transformation that strengthens reliability, cybersecurity, data integration, and cost efficiency across all PPIL operations.
The VPIT will rebuild the new Business Operations & Technology (BOT) organization, transforming it from a reactive service unit into a proactive, mission‑aligned business partner. The leader in this role must have strong technical, financial, and contractual discipline, capable of managing complex vendor ecosystems, multimillion‑dollar budgets, and enterprise‑level transformation initiatives.
The VPIT reports to the Chief Financial Officer and serves as a member of the Senior Leadership Team. This role’s direct reports include Directors and Managers over Infrastructure, Business Systems, Data, and Security, and is accountable for Enterprise IT operations, vendor performance, capital planning, and financial oversight.
Essential Functions
Infrastructure Stabilization and Operational Excellence
Lead the stabilization of PPIL’s IT environment to ensure reliable network performance, endpoint support, and secure access across all 13 health centers, the telehealth platform, two separate datacenters, and the administrative offices.
Oversee daily IT operations including helpdesk responsiveness, device lifecycle management, and system monitoring.
Establish and track Service Level Agreements (SLAs) to ensure accountability and consistent service delivery.
Implement structured change management and documentation practices to minimize downtime and risk.
Drive operational excellence and transparency through standardized reporting on uptime, service tickets, and system availability.
Cybersecurity and Risk Management
Serve as PPIL’s Chief Information Security Officer (CISO) responsible for the security of all data, systems, and digital assets.
Develop and execute a comprehensive cybersecurity strategy in alignment with HIPAA, HITECH, PPFA Information Security and Accreditation Technology EOPs.
Ensure ongoing compliance with PPFA Accreditation requirements and maintain consistent documentation.
Conduct annual security audits, vulnerability assessments, and incident response exercises.
Strengthen organizational cybersecurity awareness through training, testing, and proactive communication.
Collaborate with PPFA InfoSec/IBM, OnShore Networks, CyberMaxx, Triaxiom, and PrivaPlan to ensure security posture consistency and reporting rigor.
Set measurable KPIs and quarterly reporting to the COO and Board Audit & Risk Committee.
Vendor and Contract Management
Oversee all major IT vendor relationships and multi‑year contracts.
Negotiate MSAs, volume‑based pricing, and multi‑year commitments for cost savings.
Develop and implement a Vendor Management Framework to assess performance, compliance, and ROI.
Ensure all vendor engagements include clear deliverables, escalation paths, and metrics for accountability.
Collaborate with Finance and Legal for vendor review processes and renewal checkpoints.
Serve as executive sponsor for strategic vendors (Meridian IT, Paragon Micro, OnShore Networks, CyberMaxx, AT&T, Comcast, Zendesk, and PPFA‑affiliated service providers).
Financial Stewardship and Business Acumen
Manage multimillion‑dollar operating and capital IT budgets.
Forecast IT expenditures, assess ROI, and align spending with strategic priorities.
Partner with Finance to establish cost allocation models distinguishing operational vs. capital expenditures.
Lead cost‑savings initiatives through contract renegotiation, vendor consolidation, and cloud migration optimization.
Present quarterly financial and operational performance updates to COO and CFO.
Evaluate technology investments through a business‑value lens.
Strategic Technology Leadership
Develop and execute a multi‑year IT transformation roadmap.
Define and implement a Business and Data Architecture Plan integrating EPIC, NetSuite, Paycom, Salesforce, Zendesk, Tableau, Microsoft 365, and other enterprise systems.
Drive business workflow automation initiatives.
Ensure that business applications and digital solutions align with PPIL mission.
Lead IT Steering Committee and IT Working Group to prioritize technology investments.
Strengthen governance practices with transparent evaluation criteria and dashboards.
Identify managed services and cloud‑based platforms to expand technical capacity.
Data Integration and Analytics Enablement
Establish a data governance framework.
Advance Tableau Cloud analytics capabilities.
Partner with leaders to develop dashboards.
Integrate multiple systems for unified data access.
Leadership, Culture, and Team Development
Mentor a high‑performing IT leadership team.
Lead recruitment and professional development.
Promote a culture of accountability and collaboration.
Show understanding of PPIL protocols, policies, procedures, and core values.
Physical Demands / Work Environment
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Ability to perform job responsibilities as needed on weekends and during evening hours. Travel within the state of Illinois required.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear and use the phone. The employee is frequently required to use hands and fingers to key in data, handle, or feel and reach. The employee must occasionally lift and/or move up to 25 pounds.
Supervisor:
Chief Financial Officer
Status:
Full time, exempt from the overtime provisions of the wage and salary administration policies
Qualifications
Key Competencies:
Strategic Vision and Execution – balances immediate stabilization with long‑term transformation.
Financial and Business Acumen – strong budget management, forecasting, and ROI analysis.
Vendor Governance – skilled in contract negotiation and multi‑year vendor optimization.
Cybersecurity Leadership – deep understanding of enterprise risk management and regulatory compliance.
Governance and Accountability – leads steering and working groups with transparency.
Change Leadership – builds team trust, culture, and cross‑departmental collaboration.
Communication and Influence – partners effectively with clinical, financial, and administrative leaders.
Education & Experience:
Bachelor’s degree required; Master’s in Information Systems, Business Administration, or Cybersecurity preferred.
Prior experience in healthcare data and operations technology management required.
Minimum 10 years of progressive IT leadership experience with at least 5 years in an executive role.
Proven success stabilizing and transforming IT environments in healthcare or nonprofit organizations.
Demonstrated success in strengthening teams through coaching, mentoring, and establishing clear structures, standards, and accountability.
Demonstrated strength in financial oversight, vendor management, and enterprise contract negotiation.
Exceptional communication skills with the ability to distill complex technical issues, risks, and project updates into terms that are understandable and actionable for non‑technical audiences.
Expertise in cybersecurity, data management, and cloud computing.
Familiarity with HIPAA, HITECH, PCI‑DSS, and PPFA IT compliance standards.
Commitment to PPIL’s mission and values of access, care, diversity, excellence, and stewardship.
Success Indicators:
IT stability achieved within 6 months and sustained service reliability metrics.
Cybersecurity program fully compliant with PPFA Accreditation within 12 months.
Vendor cost optimization and measurable savings within 18 months.
Budget forecasting accuracy ≥95% and evidence of improved fiscal discipline.
Enterprise data strategy implemented with consistent, actionable analytics.
IT recognized as a strategic, trusted partner to PPIL’s leadership and clinical teams.
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We know that BIPOC and women identifying candidates are less likely to apply to jobs unless they meet every requirement. Please do not be deterred if your experience doesn’t align perfectly with every qualification in the job posting.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr
This range is provided by Planned Parenthood of Illinois. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $192,000.00/yr - $230,000.00/yr
Benefits
Company subsidized premiums on Medical, Dental, and Vision Insurance
Up to 12 weeks Paid Parental Leave for eligible employees
Generous Paid Time Off (PTO) and paid holidays
Mission focused work
401k with employer matching
100% company-paid Life Insurance
100% company-paid Short- and Long-Term Disability Coverage
Robust Employee Assistance Program
Professional Development awards and opportunities
Flexible Spending Accounts
Free Medical Services at PPIL
Pet Insurance
The Vice President of Information Technology (VPIT) serves as both the strategic and operational leader for information technology and digital systems across Planned Parenthood of Illinois (PPIL). This role carries a dual mandate: to stabilize an underdeveloped IT environment for administrative and clinical operations, and to lead a long‑term digital transformation that strengthens reliability, cybersecurity, data integration, and cost efficiency across all PPIL operations.
The VPIT will rebuild the new Business Operations & Technology (BOT) organization, transforming it from a reactive service unit into a proactive, mission‑aligned business partner. The leader in this role must have strong technical, financial, and contractual discipline, capable of managing complex vendor ecosystems, multimillion‑dollar budgets, and enterprise‑level transformation initiatives.
The VPIT reports to the Chief Financial Officer and serves as a member of the Senior Leadership Team. This role’s direct reports include Directors and Managers over Infrastructure, Business Systems, Data, and Security, and is accountable for Enterprise IT operations, vendor performance, capital planning, and financial oversight.
Essential Functions
Infrastructure Stabilization and Operational Excellence
Lead the stabilization of PPIL’s IT environment to ensure reliable network performance, endpoint support, and secure access across all 13 health centers, the telehealth platform, two separate datacenters, and the administrative offices.
Oversee daily IT operations including helpdesk responsiveness, device lifecycle management, and system monitoring.
Establish and track Service Level Agreements (SLAs) to ensure accountability and consistent service delivery.
Implement structured change management and documentation practices to minimize downtime and risk.
Drive operational excellence and transparency through standardized reporting on uptime, service tickets, and system availability.
Cybersecurity and Risk Management
Serve as PPIL’s Chief Information Security Officer (CISO) responsible for the security of all data, systems, and digital assets.
Develop and execute a comprehensive cybersecurity strategy in alignment with HIPAA, HITECH, PPFA Information Security and Accreditation Technology EOPs.
Ensure ongoing compliance with PPFA Accreditation requirements and maintain consistent documentation.
Conduct annual security audits, vulnerability assessments, and incident response exercises.
Strengthen organizational cybersecurity awareness through training, testing, and proactive communication.
Collaborate with PPFA InfoSec/IBM, OnShore Networks, CyberMaxx, Triaxiom, and PrivaPlan to ensure security posture consistency and reporting rigor.
Set measurable KPIs and quarterly reporting to the COO and Board Audit & Risk Committee.
Vendor and Contract Management
Oversee all major IT vendor relationships and multi‑year contracts.
Negotiate MSAs, volume‑based pricing, and multi‑year commitments for cost savings.
Develop and implement a Vendor Management Framework to assess performance, compliance, and ROI.
Ensure all vendor engagements include clear deliverables, escalation paths, and metrics for accountability.
Collaborate with Finance and Legal for vendor review processes and renewal checkpoints.
Serve as executive sponsor for strategic vendors (Meridian IT, Paragon Micro, OnShore Networks, CyberMaxx, AT&T, Comcast, Zendesk, and PPFA‑affiliated service providers).
Financial Stewardship and Business Acumen
Manage multimillion‑dollar operating and capital IT budgets.
Forecast IT expenditures, assess ROI, and align spending with strategic priorities.
Partner with Finance to establish cost allocation models distinguishing operational vs. capital expenditures.
Lead cost‑savings initiatives through contract renegotiation, vendor consolidation, and cloud migration optimization.
Present quarterly financial and operational performance updates to COO and CFO.
Evaluate technology investments through a business‑value lens.
Strategic Technology Leadership
Develop and execute a multi‑year IT transformation roadmap.
Define and implement a Business and Data Architecture Plan integrating EPIC, NetSuite, Paycom, Salesforce, Zendesk, Tableau, Microsoft 365, and other enterprise systems.
Drive business workflow automation initiatives.
Ensure that business applications and digital solutions align with PPIL mission.
Lead IT Steering Committee and IT Working Group to prioritize technology investments.
Strengthen governance practices with transparent evaluation criteria and dashboards.
Identify managed services and cloud‑based platforms to expand technical capacity.
Data Integration and Analytics Enablement
Establish a data governance framework.
Advance Tableau Cloud analytics capabilities.
Partner with leaders to develop dashboards.
Integrate multiple systems for unified data access.
Leadership, Culture, and Team Development
Mentor a high‑performing IT leadership team.
Lead recruitment and professional development.
Promote a culture of accountability and collaboration.
Show understanding of PPIL protocols, policies, procedures, and core values.
Physical Demands / Work Environment
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Ability to perform job responsibilities as needed on weekends and during evening hours. Travel within the state of Illinois required.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear and use the phone. The employee is frequently required to use hands and fingers to key in data, handle, or feel and reach. The employee must occasionally lift and/or move up to 25 pounds.
Supervisor:
Chief Financial Officer
Status:
Full time, exempt from the overtime provisions of the wage and salary administration policies
Qualifications
Key Competencies:
Strategic Vision and Execution – balances immediate stabilization with long‑term transformation.
Financial and Business Acumen – strong budget management, forecasting, and ROI analysis.
Vendor Governance – skilled in contract negotiation and multi‑year vendor optimization.
Cybersecurity Leadership – deep understanding of enterprise risk management and regulatory compliance.
Governance and Accountability – leads steering and working groups with transparency.
Change Leadership – builds team trust, culture, and cross‑departmental collaboration.
Communication and Influence – partners effectively with clinical, financial, and administrative leaders.
Education & Experience:
Bachelor’s degree required; Master’s in Information Systems, Business Administration, or Cybersecurity preferred.
Prior experience in healthcare data and operations technology management required.
Minimum 10 years of progressive IT leadership experience with at least 5 years in an executive role.
Proven success stabilizing and transforming IT environments in healthcare or nonprofit organizations.
Demonstrated success in strengthening teams through coaching, mentoring, and establishing clear structures, standards, and accountability.
Demonstrated strength in financial oversight, vendor management, and enterprise contract negotiation.
Exceptional communication skills with the ability to distill complex technical issues, risks, and project updates into terms that are understandable and actionable for non‑technical audiences.
Expertise in cybersecurity, data management, and cloud computing.
Familiarity with HIPAA, HITECH, PCI‑DSS, and PPFA IT compliance standards.
Commitment to PPIL’s mission and values of access, care, diversity, excellence, and stewardship.
Success Indicators:
IT stability achieved within 6 months and sustained service reliability metrics.
Cybersecurity program fully compliant with PPFA Accreditation within 12 months.
Vendor cost optimization and measurable savings within 18 months.
Budget forecasting accuracy ≥95% and evidence of improved fiscal discipline.
Enterprise data strategy implemented with consistent, actionable analytics.
IT recognized as a strategic, trusted partner to PPIL’s leadership and clinical teams.
Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We know that BIPOC and women identifying candidates are less likely to apply to jobs unless they meet every requirement. Please do not be deterred if your experience doesn’t align perfectly with every qualification in the job posting.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#J-18808-Ljbffr