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Aroma360

Sales Appointment Setter

Aroma360, Miami, Florida, us, 33222

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Sales Appointment Setter

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Aroma360

Aroma360 is a boutique scent marketing and branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals worldwide. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding itself on exceptional customer service every step of the way.

The Sales Appointment Setter position involves making outbound calls to potential clients to gather information needed to assist the sales team in closing deals. The role requires serving as the first point of contact for clients pre‑sale, ensuring customer information is accurate based on their product needs, and providing exceptional customer service to build a strong brand reputation.

Onsite Mon‑Fri 9am‑6pm

Responsibilities

Reach out to potential clients through outbound calls to gather information needed to assist Scent Consultants in closing sales

Serve as the first point of contact for client pre‑sale

Work closely with the sales team to ensure customer information is accurate based on their product needs

Provide exceptional customer service and build a strong brand reputation with potential clients

Perform other duties as assigned by manager

Qualifications

High school diploma, GED, or relevant work experience

Minimum of 3 years of relevant work experience

Strong scheduling and appointment‑setting experience

Experience in a luxury brand atmosphere is highly preferred

Calendar management

Outbound high call volume

Customer service experience

CRM experience (Salesforce preferred)

Strong data entry skills

Proficient in Microsoft Word, Outlook, and Excel

Outgoing and professional phone presence

Strong organizational skills while multitasking

Ability to work with a strong sense of urgency

Demonstrated record of taking initiative

Compensation and Benefits

$16‑$18/hr plus potential to make an extra $200++ per month in bonuses/commissions

Comprehensive health coverage, including dental and vision insurance

Life insurance

Paid time off

401(k) plan

Employee discount on products and services

Opportunities for paid training to develop your skills and advance your career

Fun and exciting company events

Our organization is an equal opportunity employer and does not discriminate against any candidate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.

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