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Central Pacific Bank

Teller - Kaimuki Branch

Central Pacific Bank, Honolulu, Hawaii, United States, 96814

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Teller - Kaimuki Branch

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Central Pacific Bank

This range is provided by Central Pacific Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $19.00/hr - $21.60/hr

Engaged. Energetic. Enthusiastic.

Tellers at Central Pacific Bank believe customer service begins with exceeding (not simply meeting) customer expectations.

You are the face of our company to many customers and non‑customers alike.

Processing routine financial transactions (deposits, withdrawals, advances, loan payments, merchant transactions, etc.) and giving a warm welcome to everyone who comes into the branch are key responsibilities of your position.

Helping customers meet their financial goals by informing them of products and services that meet their individual needs is your passion.

We’re looking for people, like you, who want more than just a job – people who want to make a difference in the communities where we live and work.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company’s Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”.

Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Cash Handling & Customer Service

Provides an exceptional customer experience

Delivers personalized customer service and consistently looks for ways to “WOW” customers

Tackles a variety of financial transactions ranging from check cashing & cash deposits to loan payments to counting currency and coin accurately

Maintains accurate records of each customer in accordance with the bank’s policies and procedures

Answers customer questions with a can‑do attitude, no matter how complex or technical

Complies with all security procedures and bank regulations that apply to your position

Maintains working knowledge of policies and procedures that apply to your position

Safeguards assigned, branch and customer cash according to Security Procedures

Deposit Product Referrals

Holds financial conversations to determine needs and refer appropriate solutions

Identifies referral opportunities to maintain relationships and adds value for all customers

Actively cross‑sells bank products and services

Participates in branch or bank‑wide campaigns

Maintains and submits customer referrals and reports as required

Works as a team to meet and exceed individual and team goals

Minimum Qualifications

High School Diploma or equivalent required

6 months or more of experience in cash handling and customer service (Teller I)

1+ year of experience in cash handling and customer service (Teller II)

1+ year of experience in a financial institution and/or teller experience (Teller II)

Physical Requirements & Working Conditions

Must be able to perform light physical work and move or lift items up to 20 pounds unless otherwise indicated

Must be able to operate and proficiently use standard office equipment, including phone, copier, computer and other work‑related devices and applications

Must be able to clearly communicate verbally and in writing with all internal and external customers; must also be able to hear sufficiently for daily discussions and interactions

Must be able to read and understand bank‑related documents

Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time; must also be able to adapt to different work environments as needed

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

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