Deseret Mutual Benefit Administrators (DMBA)
Claims and Customer Solutions Representative
Deseret Mutual Benefit Administrators (DMBA), Salt Lake City, Utah, United States, 84193
Claims and Customer Solutions Representative
4 days ago Be among the first 25 applicants
DMBA (Deseret Mutual Benefit Administrators) is a non‑profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter‑day Saints.
We have an opening for a
Claims and Customer Solutions Representative
to work in the MISSIONARY MEDICAL Department.
In addition to embracing the mission and values of the company, Missionary Medical also strives to (1) make sure the missionary/member receives the best possible care, (2) be financially responsible and (3) lighten the burden of the mission leaders. These goals are achieved through operational excellence.
Job Description This position on the Claims and Customer Solutions team works directly with our Missionary and Mission President plans. In collaboration with other team members, representatives provide customer service support and process claims for our customers, which include missionaries, mission office staff, families, ecclesiastical leaders, health care providers and insurance companies. The position will also be expected to help evaluate processes for improvement and occasionally assist team members with other plans if needed.
Required Qualifications
Positive, energetic, and customer‑focused attitude
Exceptional follow through skills
Effectively work with others in a team environment
Strong grammar and communication skills (verbal & written)
Ability to work with and safeguard confidential customer information
Sensitivity to LDS missionary culture
Effective manager of time and priorities
Self‑motivated, self‑directed, and accountable, with a passion for excellence
Proficient in Microsoft Office applications and programs
High School graduate or equivalent
Preferred Qualifications
Healthcare operations knowledge (claims adjudication/processing, enrollment, medical management, customer service, COB policy, and plan design)
Associates or Bachelor's degree
What We Offer
Competitive pay
Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full‑service Financial Planners onsite at no cost
Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
Award‑winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
Tuition reimbursement
Career development through company‑sponsored programs and over 5,000 on‑demand online training courses.
Hybrid work schedules available depending on position
Employee Assistance Program
Job Posted by ApplicantPro
Seniority level Entry level
Employment type Full‑time
Job function Other
Referrals increase your chances of interviewing at Deseret Mutual Benefit Administrators (DMBA) by 2x
#J-18808-Ljbffr
DMBA (Deseret Mutual Benefit Administrators) is a non‑profit organization that administers benefits for companies who are owned or affiliated with The Church of Jesus Christ of Latter‑day Saints.
We have an opening for a
Claims and Customer Solutions Representative
to work in the MISSIONARY MEDICAL Department.
In addition to embracing the mission and values of the company, Missionary Medical also strives to (1) make sure the missionary/member receives the best possible care, (2) be financially responsible and (3) lighten the burden of the mission leaders. These goals are achieved through operational excellence.
Job Description This position on the Claims and Customer Solutions team works directly with our Missionary and Mission President plans. In collaboration with other team members, representatives provide customer service support and process claims for our customers, which include missionaries, mission office staff, families, ecclesiastical leaders, health care providers and insurance companies. The position will also be expected to help evaluate processes for improvement and occasionally assist team members with other plans if needed.
Required Qualifications
Positive, energetic, and customer‑focused attitude
Exceptional follow through skills
Effectively work with others in a team environment
Strong grammar and communication skills (verbal & written)
Ability to work with and safeguard confidential customer information
Sensitivity to LDS missionary culture
Effective manager of time and priorities
Self‑motivated, self‑directed, and accountable, with a passion for excellence
Proficient in Microsoft Office applications and programs
High School graduate or equivalent
Preferred Qualifications
Healthcare operations knowledge (claims adjudication/processing, enrollment, medical management, customer service, COB policy, and plan design)
Associates or Bachelor's degree
What We Offer
Competitive pay
Rich medical, vision and dental benefits with low premiums. One of the top health plans in Utah
Rich retirement planning: including 401(k) company match, 8% EDRC Employer Discretionary Retirement Contribution (we just give you free money for retirement), life insurance, and full‑service Financial Planners onsite at no cost
Generous paid leave plan that starts accruing your first day, your birthday off, additional sick leave and 12 paid holidays
Award‑winning wellness program with health coaching, ability to earn 3 additional days off a year, fun activities and an onsite gym.
Tuition reimbursement
Career development through company‑sponsored programs and over 5,000 on‑demand online training courses.
Hybrid work schedules available depending on position
Employee Assistance Program
Job Posted by ApplicantPro
Seniority level Entry level
Employment type Full‑time
Job function Other
Referrals increase your chances of interviewing at Deseret Mutual Benefit Administrators (DMBA) by 2x
#J-18808-Ljbffr